[ARCHIVED] [FR] Every tenant event successfully resolved is instead a failure

Product: The Sims 4
Platform:Xbox Series S
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 2.1.6.2300
What expansions, game packs, and stuff packs do you have installed? For rent City living Discover University Get to work Cats and dogs Get together High school Seasons
Steps: How can we find the bug ourselves? Whenever you go fix an item at a rental it says you did not complete it in time and gives a negative rating, even though I went there immediately and fixed it.
What happens when the bug occurs? Whenever you go fix an incident at a rental it says you did not complete it in time and gives a negative rating, even though you went there immediately and fixed it. All my 5 stars are negative and I can’t get them up even though I am repairing items in a timely fashion
What do you expect to see? If a fix a item at a rental it should say that I completed it and increase my rating
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

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When I fix an item in for rent it still gives a negative rating and says I did not fix in a timely fashion.