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sjr159's avatar
sjr159
5 years ago
Solved

[ARCHIVED] Game Freeze/ Extended Loading Times/ Save Game Bloating

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.154.1020
What expansions, game packs, and stuff packs do you have installed? Cats and dogs, city living, dine out, discover university, eco lifestyle, get famous, get to work, island living, journey to batuu, jungle adventure, outdoor retreat, parenthood, realm of magic, seasons, spa day, strangerville, vampires, backyard stuff, bowling night stuff, fitness stuff, movie hangout stuff, my first pet stuff, perfect patio stuff, romantic garden stuff, toddler stuff.
Steps: How can we find the bug ourselves? Play the game in live mode and within a few moments the time on the game clock will freeze.
What happens when the bug occurs? The game clock stops and I am unable to do anything in the game. There is still some movement on the screen such as weather and trees moving. The game is also taking much longer to load and and when I try to save the game the spinning wheel just keeps going round and does not do anything.
What do you expect to see? The game clock to continue in normal time and to be able to play the game.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Patch on November 10 2020

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Thank you

Edit By Crinrict: Adjusted Title

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  • hannahlquise's avatar
    hannahlquise
    5 years ago

    Unfortunately it did not work, the time froze immediately after entering the game. Then as I quit, the game froze and crashed.

  • hannahlquise's avatar
    hannahlquise
    5 years ago

    I started a new save and everything seemed to work as normal, I was also in the process of testing an old save file but then my game closed (without my input) and a message saying 'quit unexpectedly' which has never happened before. So for me, these bugs appear to be effecting all previous save games but not new ones.

    My normal save file was ~7mb before it completely crashed yesterday and now it is 190mb

  • MagnificentOxy's avatar
    MagnificentOxy
    5 years ago

    I have just opened up an old save game which had been transferred from another computer.  I have not opened this save game since transferring, but I have opened other save games since transfering and they have been fine.  Time will stop moving forward and I am unable to click on any objects to select more actions.  However the sims (and cat) will continue to do the animations they were doing as it 'froze', and the fire animation will still be running.  It's almost as if it was on a 1 second loop or something.  It will often 'unfreeze' and continue as normal, but will inevitably do it again anywhere from about 2 minutes to 5 minutes later or I will have to exit out of the save.  I am unable to change sims when it is frozen and clicking on their icons won't do anything, but if I click on the family pet it will center on the pet and then I can center back on the active sim.  I can also change the menus between inventory, needs, job etc.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @hannahlquise That's exactly what I saw on the save I tested. The saves are bloating immensely, then they start using too much RAM and crash
  • primitive137's avatar
    primitive137
    5 years ago
    @crinrict Having this issue as well, and looking at my saves seems to confirm this. Saves that were working fine are about 3 MB, and then the latest saves are about 50 - 60 MB. Can't play more than a minute or two before time stops and sims freeze. No idea what's causing this beyond normal gameplay.
  • jasonbrok47's avatar
    jasonbrok47
    5 years ago

    Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? With 1.67.45.1020 update it was happening 5-6 hours after playing. But with 1.68.154.1020 it is happening every time (100%)
    What is your current game version number? 1.68.154.1020
    What expansions, game packs, and stuff packs do you have installed? All of them.

    Steps: How can we find the bug ourselves? Play the game for a min or maybe for an hour and it will show itself.
    What happens when the bug occurs? With 1.67.45.1020 the game was stopping, you are not able to click on anything, sims were just standing without doing anything, the game wasn't crashing however you were forced to shut it down via task manager. But with 1.68.154.1020 it got more severe and now the game is crashing.
    What do you expect to see? I actually want to play this game with no optimization issues, framerate drops, freezing etc.
    Have you installed any customization with the game, e.g. Custom Content or Mods? I'm using some reliable hair CC but it is not too much. With or without CC, I'm still encountering with this issue anyway.
    Did this issue appear after a specific patch or change you made to your system? Yes, it started to show itself since 1.67.45.1020 and issues got even worse with the newest update 1.68.154.1020
    Please describe the patch or change you made. Patch on November 10 2020

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