Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.96.397.1020
What expansions, game packs, and stuff packs do you have installed? All the packs except for Journey to Batuu.
Steps: How can we find the bug ourselves? Have a Sim create a club and be its leader. Click on the leader Sim inside the club panel and choose "Open Sim Profile"
What happens when the bug occurs? The Sim Profile is bugged, and if attempted to open the same Sim Profile multiple times, it makes the player unable to open any of the Sims' profiles anymore and music starts playing without the ability to stop.
What do you expect to see? I expect opening a Sim's profile to work and not cause any bugs or corruption.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
This is a very serious bug and if one of you wants to replicate it, do quit the game without saving afterwards. Basically, what happens is when you have a Sim who is a club leader and you want to open the leader's Sim Profile inside the club panel, the UI looks glitched. However, if you try to open the Sim Profile over and over again, you become unable to open any of the Sims profiles and some music starts playing forever, even if you go to the main menu. It's possible to stop the glitch by exiting the game without saving. This should definitely be fixed as it causes serious UI corruption in the save as well as makes in-game music play constantly.
I repaired the game and created a new save - the same issue happens. The UI first gets glitched but then it never opens:
The game also generated a lastUIException:
<report><version>2</version><sessionid>56639d6d2326a5d76424b722</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-29 22:17:14</createtime><buildsignature>Local.Unknown.Unknown.1.96.397.1020-1.300.000.154.Release</buildsignature><categoryid>(AS)olympus.core.widget::WidgetBase</categoryid><desyncid>56639d6d2326a5d76424b722</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/DispatchToWidget() at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages() at olympus.core::LayoutManager/OnDemandWidgetLoadComplete() rtim=44066 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>56639d6d2326a5d76424b722</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-29 22:17:22</createtime><buildsignature>Local.Unknown.Unknown.1.96.397.1020-1.300.000.154.Release</buildsignature><categoryid>(AS)olympus.core.widget::WidgetBase</categoryid><desyncid>56639d6d2326a5d76424b722</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=44842 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>56639d6d2326a5d76424b722</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-29 22:17:24</createtime><buildsignature>Local.Unknown.Unknown.1.96.397.1020-1.300.000.154.Release</buildsignature><categoryid>(AS)olympus.core.widget::WidgetBase</categoryid><desyncid>56639d6d2326a5d76424b722</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=45026 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>56639d6d2326a5d76424b722</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-29 22:17:26</createtime><buildsignature>Local.Unknown.Unknown.1.96.397.1020-1.300.000.154.Release</buildsignature><categoryid>(AS)olympus.core.widget::WidgetBase</categoryid><desyncid>56639d6d2326a5d76424b722</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=45258 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>56639d6d2326a5d76424b722</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-29 22:17:28</createtime><buildsignature>Local.Unknown.Unknown.1.96.397.1020-1.300.000.154.Release</buildsignature><categoryid>(AS)olympus.core.widget::WidgetBase</categoryid><desyncid>56639d6d2326a5d76424b722</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=45482 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>56639d6d2326a5d76424b722</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-29 22:17:30</createtime><buildsignature>Local.Unknown.Unknown.1.96.397.1020-1.300.000.154.Release</buildsignature><categoryid>(AS)olympus.core.widget::WidgetBase</categoryid><desyncid>56639d6d2326a5d76424b722</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=45691 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>56639d6d2326a5d76424b722</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-29 22:17:33</createtime><buildsignature>Local.Unknown.Unknown.1.96.397.1020-1.300.000.154.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>56639d6d2326a5d76424b722</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=45950 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>56639d6d2326a5d76424b722</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-29 22:17:35</createtime><buildsignature>Local.Unknown.Unknown.1.96.397.1020-1.300.000.154.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>56639d6d2326a5d76424b722</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=46120 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>56639d6d2326a5d76424b722</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-29 22:17:40</createtime><buildsignature>Local.Unknown.Unknown.1.96.397.1020-1.300.000.154.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>56639d6d2326a5d76424b722</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=46654 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>56639d6d2326a5d76424b722</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-29 22:17:41</createtime><buildsignature>Local.Unknown.Unknown.1.96.397.1020-1.300.000.154.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimProfile::SimProfileMain</categoryid><desyncid>56639d6d2326a5d76424b722</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimProfile::SimProfileMain/ClearProfileData() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=46765 ClientInfo isn't here</desyncdata></report>
</root>
Obviously, the game is unmodded and repaired. I've tested with multiple new saves.
- 3 years ago
The exact same thing has been happening in my game since the March 14th update, and it occurs even when my game is unmodded.