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sirdayne's avatar
4 years ago
Solved

[ARCHIVED] [HSY] SocialBunny caused crash to desktop

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.90.358.1030
What expansions, game packs, and stuff packs do you have installed? All EPs including High School Years, Game Packs: Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Stuff Packs: Paranormal, Nifty Knitting, Laundry Day, Vintage Glamour, Kids Room, Movie Hangout, Spooky, Cool Kitchen, Luxury Party
Steps: How can we find the bug ourselves? My two sims (huband and wife) were on a date at Elixirs and Brews bar in Glimmerbrook. The date finished successfully with Gold awarded. There were a lot of Sims around and paparazzi because my main sim is a 5 star celeb. I clicked on SocialBunny because there was a notification dot there. The game crashed to desktop. I lost 2 hours of progress. Note that I was using SocialBunny from a different lot. I had started using it from the home residence.
What happens when the bug occurs? CTD (Crash to Desktop)
What do you expect to see? The game open the SocialBunny menu and not quit the game
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installing the High School Years expansion and using SocialBunny

To reiterate, 
The game crashed to desktop when I used SocialBunny from a different lot.

I lost 2 hours of progress (all progress since last save).

Edit By Crinrict: Added Tag to Title

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  • Product: The Sims 4
    Platform:Mac
    Which language are you playing the game in? Deutsch
    How often does the bug occur? Often (50% - 99%)
    What is your current game version number? 1.92.145.1230
    What expansions, game packs, and stuff packs do you have installed? - All Expansions - All Game Packs, except Journey to Batuu, Wedding Stories and Werwolfs - All Stuff Packs, expect Luxury Party, Bowling Night and My First Pet Stuff
    Steps: How can we find the bug ourselves? Start the save, click on social bunny and watch the game crash.
    What happens when the bug occurs? The game crashes.
    What do you expect to see? The game doesn't crash.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. Since the last patch.

    Help - since the last patch, my long time save where I play my legacy challenge, crashes when I try to use the social bunny app. This is very frustrating, because I can't play in the save anymore. I'm playing in the 8th/9th generation of the legacy challenge, so the save is a bit older. I already deleted some NPCs, which made the save much faster. But now it starts to crash the game when I try to use the social bunny app. Sometimes I can play for 1-2hours, before the game crashes. Today, it crashed after 5min.

    I'm using MC Command Center and UI Cheats as mods.

    It would be great, if this would be resolved. Thanks!

  • xochiquetzl_xkvn's avatar
    xochiquetzl_xkvn
    Seasoned Ace
    3 years ago

    Yeah, this happened to me last night. My Sim (YA) came home from work, and I got a popup that a lot of Social Bunny worthy things happened to him that day, but when I opened Social Bunny... BOOM. Luckily I had saved recently.

    I know (because I work in software) that saying this is super unhelpful, but... It's really hard for me to reproduce. Rarely, when my Sim is offscreen and I've used the spacebar to navigate to his portrait and clicked Social Bunny, BOOM. Very, very rarely. Then again, I very seldom perform that exact sequence of actions...

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