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TheBl4ckSh33p's avatar
5 years ago
Solved

[ARCHIVED] Lights don't turn on or off

Product: The Sims 4
Platform:Xbox Series X
Which language are you playing the game in? Deutsch
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.42.9.2300
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? I moved to hew hose and placed lamps from my inventory. When I move lights they sometimes go out. When I put them back to inventory and place them again they are on. Now after I used auto lights for every light they stop responding. A few are out and a few on and commands to enable / disable a light don't work anymore. The round paper light got a light hue when enabled but the room is completely dark.
What happens when the bug occurs? Lights don't work as expected.
What do you expect to see? Light should turn off in empty rooms and turn on when a dim is present. Lights should change state after setting on/off state.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Lights seem broken. 

Edit By Crinrict: Added Tag to Title. 

15 Replies

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  • Kita5399's avatar
    Kita5399
    Seasoned Ace
    5 years ago

    @TheBl4ckSh33p wrote:
    @crinrictYes, most lights just are stuck in on or off mode. And auto light doesn't work with them.

    Same here, replacing the lights with new ones fixes it, but only temporarily. 

  • SimGuruNick's avatar
    SimGuruNick
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Does this only occur on Xbox? Has anyone seen this on a different platform? Does this only occur after extended gameplay? Or with a specific light? Does it happen on multiple lots? Does it only occur in certain rooms on a lot, or throughout the entire house? 

    Can anyone experiencing this possibly upload a lot to the Gallery where you've seen it occur? Or a save file? You can DM me a link to your saves, thanks so much!

    Instructions for sharing a save: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302

  • Kita5399's avatar
    Kita5399
    Seasoned Ace
    5 years ago
    @SimGuruNick I’m seeing this on PC, and unfortunately there seems to be no real reason or consistency with it. It isn’t just one lot or save, sometimes it’s just one room. It just happens randomly while playing for a while. Usually either replacing all the lights, reloading the lot, or just playing longer will cause them to work again, once I had to close then reload the game. It’s not currently happening in any of my saves, but pops up without warning.

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