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Rinnyper's avatar
Rinnyper
5 years ago
Solved

[ARCHIVED] Not receiving royalties (GF not Installed)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.66.139.1020 Wha...
crinrict's avatar
crinrict
Hero+
5 years ago
@Rinnyper I tested your save and got royalties.

Could you also test another household on the same save game ?
Rinnyper's avatar
Rinnyper
5 years ago

I tested another household in the same save game, and royalties work for the new household.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Rinnyper Bit at loss here as I'm unable to duplicate.

    Maybe try moving them out and back in ?
    • Rinnyper's avatar
      Rinnyper
      5 years ago

      I've moved them from Sulani to Glimmerbrook before, but they've not received royalties ever. Could it be an issue with starting out in Sulani maybe? 

      Update: I just tested starting in Sulani on another save and got royalties. I'm at a loss too.

      Also moved my main household out and back in as suggested, and still no royalties.

      (CM: Multiple posts merged to limit bumps/spam. Check out this post for tips on how to edit.)

      • crinrict's avatar
        crinrict
        Hero+
        5 years ago

        Let's try a factory reset

        Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

        You won't loose anything. Just make sure to not delete any files  and make a backup.

        After renaming, repair your game by right clicking on the game in Origin.

        Just put back your saved game and nothing else and test how it goes. If it now works, you can start putting stuff back

        • Options.ini (or just re-set all your settings manually)
        • Tray Folder
        • Screenshots/Videos/Custom music
        • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
        • Custom content like clothing, hair, skins, make up ....
        • ConfigOverride, if you have your own configuration files.
        • Mods (one by one, making sure they all still work)

        The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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