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2 years ago
I’m a daily player of Sims 4 on console and I own all the packs. I need to report bugs after the Oct 31, 2023 update. 1. All my family pictures from 5 generations and paintings have all gone black or white. They are all gone.
- EA_Solaire2 years ago
Community Manager
Are you seeing this with recent photos, or older ones? This issue was resolved in September's patch, but it was not retroactive- previously bugged photos were not fixed with this patch: https://answers.ea.com/t5/Bug-Reports/FIXED-XB1-PS4-Photographs-black/m-p/12994209#M258551
- 2 years ago@EA_Solaire No. I just took these latest pictures the day before the Oct 31update. I had them on the wall but I hadn’t organized them yet. Those all went black including any that were in their inventory and the older ones in frames. In addition, all the paintings that my sim created on the wall all went white. So weird. That has never happened to me before. Thank you so much for responding.
- EA_Solaire2 years ago
Community Manager
Thanks for these details- I've merged your post into the current bug report for this issue. Please fill out the template listed in post #2 here.
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