Forum Discussion

goldfish7556's avatar
goldfish7556
2 years ago

After the most recent update (12-5-23), my game crashed and wouldn't save then when I reopened it all my photos were black. I used my backup save but all the photos were black on my backup too. is there any way to fix this?

crinrict's avatar
crinrict
Hero+
2 years ago
@goldfish7556 Did you reboot the game after before trying the backups ?

What platform are you playing on ?
  • goldfish7556's avatar
    goldfish7556
    2 years ago

    I repaired the game form the EA app. I don't know how to reboot. So I didn't do that before trying the back up. I'm playing on a windows PC. @crinrict 

    • crinrict's avatar
      crinrict
      Hero+
      2 years ago

      @goldfish7556 I just mean exiting the game and then entering again. There are some bugs that kinda 'jump' from save to save if you just go back to the main menu and load another save from there instead of turning off the game.

      But since you repaired in between, you did that.

      Merged this with the current bug report.

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