Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? FP01:1.assests.live-fp01.97
What expansions, game packs, and stuff packs do you have installed? cats and dogs, spa day, cool kitchen stuff, dine out, get to work, seasons, get together, city ling, jungle adventure, strangerville, get famous, realm of magic
Steps: How can we find the bug ourselves? if it's reoccuring you can reach 70% of the trophies on ps4 and try for more
What happens when the bug occurs? I'm stuck at 70% of the trophies and when achieving new ones, they are not updated
What do you expect to see? I want to complete the rest of the trophies
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Hello,
I've talked to the technical support and they said that I need to open a bug. I'm not sure when this issue begun but the last trophy I have is from 18-01-2019. Since then I have reached at least 4 or more new ones but they are not showing in the trophies, nor do I get a notification for reaching them.
As an example, I could say that I've reached a 10th level of painter carrier which is easy to spot, but there was no notification of it and it is not showing in the trophies.
Can you please check and get back to me ? Does anybody else have the same problem ?