[ARCHIVED] Reaper's Rewards: Plumbob icons for Quests no longer available
I started the Reaper event and got as far as where it indicates I should wait for the Ambrosia Newsletter. The newsletter either never arrived or disappeared, as it wasn't in my character's inventory...
While we're tracking issues with the Reaper's Rewards event, threads that were once dedicated to a single issue have turned into a bit of a collection of similar, but not identical issues. For clarity (and to assist the teams working on these issues), I'll be locking this thread and sharing links to 2 other threads that I've set up to capture valuable information to aid the team.
This thread is for those of you who see the Events tab (seen below) on the Main Menu and have the Grim icon in game, but do not see any quests available.
AKA "No Plumbob Icons" issue.
Additionally, the following issue reported in this thread should no longer be occurring. Please create a new thread in this forum if you run into them on the latest base game version:
Issue 3: I have a quest in my UI but the objectives are empty.
This was a knock on issue caused by specific mods and should no longer be occurring. If you are running into this issue please ensure that you have fully updated The Sims 4.
- Move accountdatadb.package to a save place (you will need it later) - Start the game with the file gone. Your happy home rewards will be gone - Check if that solves your issue.
If it does
- Play the event - Once you are done, and have everything claimed, move the newly created accountdatadb.package to somewhere else then the first one. - move the first accountdatadb.package back into your user folder and open the game. - You should now have all the rewards including the happy home ones and the new ones. Report back if not.
If it doesn't help, simply copy back the first accountdatadb.package so that you have your happy home rewards back and report back.
I was having an issue with the event yesterday where one of the tasks was not ticking off, but now the whole thing is completely gone. It shows that I have not completed the second quest of week one, but the list of tasks is completely gone. When I click on the grim reaper icon it just pulls up the rewards collection page.
@crinrict thank you for trying to solve our problem. i also have the same issue but, even i tried what you suggested, it didn't work for me. hope there's another solution.
Thank you! That seems to have done it. Well, I've done the first half. Obviously, I won't be able to test the second until the event completes. But I did what you said and the event looked gone, then started again. I was fine doing the quests over, and now I have finally finished the first week's tasks and got the rewards!
My problem for sure still hasn't been solved with anything I have tried...
There is one thing I just thought of that I find weird, but I don't know if it is actually a problem, or just something idiot that doesn't change anything. Whenever I open a game, an old one or a new one, just before the loading screen ends, I hear this little beep sound, like if a sim was starting a microwave or something like that, but none of my sims are using something that could cause this sound.
Again, I don't see how this could cause the problem but sometimes it's small dumb things like that that we don't notice...and I'm just saying it just in case it helps in any way.
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The newsletter either never arrived or disappeared, as it wasn't in my character's inventory...","body@stringLength":"1242","rawBody":"
I started the Reaper event and got as far as where it indicates I should wait for the Ambrosia Newsletter. The newsletter either never arrived or disappeared, as it wasn't in my character's inventory after getting the mail, and I've had at least one more delivery since, and I didn't get the points for it. And instead of the quests coming up when clicking the Grim icon, it's a list of the event rewards and a brief description of the two quest chains.
I play on PC and don't use any mods. I tried, after reading some suggestions: restarting, playing as another character in the same world and using their mailbox. Creating a new character and save. There is no option to 'reorder' the gazette or to expedite the delivery.
Here is a picture of what I get when I click the Grim icon now:
\n\n
Edit By Crinrict: Adjusted to title and moved to bug forum for now
I started the Reaper event and got as far as where it indicates I should wait for the Ambrosia Newsletter. The newsletter either never arrived or disappeared, as it wasn't in my character's inventory after getting the mail, and I've had at least one more delivery since, and I didn't get the points for it. And instead of the quests coming up when clicking the Grim icon, it's a list of the event rewards and a brief description of the two quest chains.
I play on PC and don't use any mods. I tried, after reading some suggestions: restarting, playing as another character in the same world and using their mailbox. Creating a new character and save. There is no option to 'reorder' the gazette or to expedite the delivery.
Here is a picture of what I get when I click the Grim icon now:
\n\n
Edit By Crinrict: Adjusted to title and moved to bug forum for now
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Thanks for checking into this. I had to log on and check, and yes, I did participate. And all the items seem to still be there.
","body@stringLength":"134","rawBody":"
Thanks for checking into this. I had to log on and check, and yes, I did participate. And all the items seem to still be there.
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Hey all!
While we're tracking issues with the Reaper's Rewards event, threads that were once dedicated to a single issue have turned into a bit of a collection of similar, but not identical issues. For clarity (and to assist the teams working on these issues), I'll be locking this thread and sharing links to 2 other threads that I've set up to capture valuable information to aid the team.
This thread is for those of you who see the Events tab (seen below) on the Main Menu and have the Grim icon in game, but do not see any quests available.
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AKA \"No Plumbob Icons\" issue.
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Additionally, the following issue reported in this thread should no longer be occurring. Please create a new thread in this forum if you run into them on the latest base game version:
Issue 3: I have a quest in my UI but the objectives are empty.
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This was a knock on issue caused by specific mods and should no longer be occurring. If you are running into this issue please ensure that you have fully updated The Sims 4.
\n
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@kannbrown65 Could you post a pic of the tasks you have in game ? There's two plumbob icons. You can switch between task there.
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","body@stringLength":"574","rawBody":"
@kannbrown65 Could you post a pic of the tasks you have in game ? There's two plumbob icons. You can switch between task there.
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That's the issue, I don't HAVE any tasks. There are no plumbobs, only the little Reaper icon. If I click it, then I get the frame I posted before.
","body@stringLength":"477","rawBody":"
That's the issue, I don't HAVE any tasks. There are no plumbobs, only the little Reaper icon. If I click it, then I get the frame I posted before.
","author":{"__ref":"User:user:122356"},"isEscalated":null,"postTime":"2024-09-25T16:14:03.953+01:00","parent":{"__ref":"ForumReplyMessage:message:11673583"}},"ForumReplyMessage:message:11673585":{"__typename":"ForumReplyMessage","id":"message:11673585","revisionNum":1,"uid":11673585,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"conversation":{"__ref":"Conversation:conversation:11673580"},"subject":"Re: [ARCHIVED] Reaper's Rewards: Plumbob icons for Quests no longer available","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11673585"},"body":"@kannbrown65 Have you tried a game repair yet ?
Did you do the happy home login event and do you have these rewards still (important to know for further troubleshooting steps)","body@stringLength":"300","rawBody":"@kannbrown65 Have you tried a game repair yet ?
Did you do the happy home login event and do you have these rewards still (important to know for further troubleshooting 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[ARCHIVED] Reaper's Rewards: Plumbob icons for Quests no longer available","moderationData":{"__ref":"ModerationData:moderation_data:11673588"},"body":"@kannbrown65
In this case try this:
- Move accountdatadb.package to a save place (you will need it later) - Start the game with the file gone. Your happy home rewards will be gone - Check if that solves your issue.
If it does
- Play the event - Once you are done, and have everything claimed, move the newly created accountdatadb.package to somewhere else then the first one. - move the first accountdatadb.package back into your user folder and open the game. - You should now have all the rewards including the happy home ones and the new ones. Report back if not.
If it doesn't help, simply copy back the first accountdatadb.package so that you have your happy home rewards back and report back.
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[ARCHIVED] Reaper's Rewards: Plumbob icons for Quests no longer available","moderationData":{"__ref":"ModerationData:moderation_data:11673591"},"body":"@crinrict This worked perfectly for me, was able to do the event and have both grim and happy home rewards after, thank you!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"124","kudosSumWeight":1,"postTime":"2024-09-25T23:14:17.052+01:00","lastPublishTime":"2024-09-25T23:14:17.052+01:00","metrics":{"__typename":"MessageMetrics","views":5827},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11673580/message:11673591","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDM5OjF8aW50LDExNjczNTkzLDExNjczNTkz","node":{"__ref":"ForumReplyMessage:message:11673593"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11673593":{"__typename":"ModerationData","id":"moderation_data:11673593","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11673593":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4822734"},"id":"message:11673593","revisionNum":1,"uid":11673593,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11673591"},"conversation":{"__ref":"Conversation:conversation:11673580"},"subject":"Re: [ARCHIVED] Reaper's Rewards: Plumbob icons for Quests no longer available","moderationData":{"__ref":"ModerationData:moderation_data:11673593"},"body":"
I was having an issue with the event yesterday where one of the tasks was not ticking off, but now the whole thing is completely gone. It shows that I have not completed the second quest of week one, but the list of tasks is completely gone. When I click on the grim reaper icon it just pulls up the rewards collection page.
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@crinrict thank you for trying to solve our problem. i also have the same issue but, even i tried what you suggested, it didn't work for me. hope there's another solution.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"173","kudosSumWeight":4,"postTime":"2024-09-26T14:25:59.975+01:00","lastPublishTime":"2024-09-26T14:25:59.975+01:00","metrics":{"__typename":"MessageMetrics","views":4211},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11673580/message:11673602","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDM5OjF8aW50LDExNjczNjA0LDExNjczNjA0","node":{"__ref":"ForumReplyMessage:message:11673604"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11673604":{"__typename":"ModerationData","id":"moderation_data:11673604","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11673604":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11673604","revisionNum":1,"uid":11673604,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11673602"},"conversation":{"__ref":"Conversation:conversation:11673580"},"subject":"Re: [ARCHIVED] Reaper's Rewards: Plumbob icons for Quests no longer available","moderationData":{"__ref":"ModerationData:moderation_data:11673604"},"body":"@SimViser Do you have Paranormal and if so, did you get the task for the seance table/completed that ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"103","kudosSumWeight":0,"repliesCount":10,"postTime":"2024-09-26T19:41:29.542+01:00","lastPublishTime":"2024-09-26T19:41:29.542+01:00","metrics":{"__typename":"MessageMetrics","views":4152},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11673580/message:11673604","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11673634":{"__typename":"ModerationData","id":"moderation_data:11673634","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:3229001":{"__typename":"User","id":"user:3229001","uid":3229001,"login":"stormgaspers","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-22T20:54:34.772Z"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:3229001"},"ForumReplyMessage:message:11673634":{"__typename":"ForumReplyMessage","uid":11673634,"id":"message:11673634","revisionNum":1,"author":{"__ref":"User:user:122356"},"readOnly":true,"repliesCount":2,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11673588"},"conversation":{"__ref":"Conversation:conversation:11673580"},"subject":"Re: [ARCHIVED] Reaper's Rewards: Plumbob icons for Quests no longer available","moderationData":{"__ref":"ModerationData:moderation_data:11673634"},"body":"
Thank you! That seems to have done it. Well, I've done the first half. Obviously, I won't be able to test the second until the event completes. But I did what you said and the event looked gone, then started again. I was fine doing the quests over, and now I have finally finished the first week's tasks and got the rewards!
Karen
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My problem for sure still hasn't been solved with anything I have tried...
There is one thing I just thought of that I find weird, but I don't know if it is actually a problem, or just something idiot that doesn't change anything. Whenever I open a game, an old one or a new one, just before the loading screen ends, I hear this little beep sound, like if a sim was starting a microwave or something like that, but none of my sims are using something that could cause this sound.
Again, I don't see how this could cause the problem but sometimes it's small dumb things like that that we don't notice...and I'm just saying it just in case it helps in any way.
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