[ARCHIVED] [S] Getting Gifts from Father Winter doesn't work properly

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? EP05 1.assets.beta-ep05.72
What expansions, game packs, and stuff packs do you have installed? Blooming Room, Decor to the Max, Vintage Glamour, My First Pet, Spooky Stuff, Werewolves, Vampires, Realm of Magic, Dream Home Decorator, Dine Out, Outdoor Retreat, Strangerville, Cats and Dogs, City Living, Seaons, Get to Work, Get Famous, Island Living, Discover Univerity, Get Together, Eco Lifestyle.
Steps: How can we find the bug ourselves? ???? How would I know that? You can't even find out what packs I have despite having a connected account????
What happens when the bug occurs? I can't fulfill the Father Winter thing for Winterfest because the new menu is incredibly hard to navigate or it doesn't show at all. So my sims go through every Christmas unfulfilled because of it. It doesn't show up for any of my sims, including the kids. I also have a fireplace and everything. Just no option.
What do you expect to see? A simple menu with the option to ask father winter for a present.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I just want to say the new menu is awful and we should at least have the option to revert to the menu before the update. Also, infants should've been pack dependent. I don't want to have infants.