Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.318.1220
What expansions, game packs, and stuff packs do you have installed? All expansion packs except For Rent and Lovestruck All game packs except Werewolves All stuff packs except Crystal Creations Kits I have: Poolside Splash, Book Nook, Everyday Clutter, Simtimates, Desert Luxe, First Fits, Decor to the Max, Blooming Rooms, Industrial Loft, Courtyard Oasis, Country Kitchen, Bust the Dust, Throwback Fit, Carnaval Streetwear, Little Campers
Steps: How can we find the bug ourselves? Open an existing save file and check your sims' face
What happens when the bug occurs? The eyes look thinner
What do you expect to see? To see my sims as I see them previously
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. 1.108.318.1220
\nMy sims' eyes changed after the latest update. You can find a related screenshot. I have removed all the mods before updating the game and currently using none (was using 4-5 very simple mods before to fix some bugs), also repaired the game, it is still the same.
\nLeft: current, right: before the update.
\nProduct: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.318.1220
What expansions, game packs, and stuff packs do you have installed? All expansion packs except For Rent and Lovestruck All game packs except Werewolves All stuff packs except Crystal Creations Kits I have: Poolside Splash, Book Nook, Everyday Clutter, Simtimates, Desert Luxe, First Fits, Decor to the Max, Blooming Rooms, Industrial Loft, Courtyard Oasis, Country Kitchen, Bust the Dust, Throwback Fit, Carnaval Streetwear, Little Campers
Steps: How can we find the bug ourselves? Open an existing save file and check your sims' face
What happens when the bug occurs? The eyes look thinner
What do you expect to see? To see my sims as I see them previously
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. 1.108.318.1220
\nMy sims' eyes changed after the latest update. You can find a related screenshot. I have removed all the mods before updating the game and currently using none (was using 4-5 very simple mods before to fix some bugs), also repaired the game, it is still the same.
\nLeft: current, right: before the update.
\n","customFields":[]},"Conversation:conversation:11679717":{"__typename":"Conversation","id":"conversation:11679717","solved":true,"topic":{"__ref":"ForumTopicMessage:message:11679717"},"lastPostingActivityTime":"2025-01-31T10:13:38.043Z","lastPostTime":"2025-01-31T10:13:38.043Z","unreadReplyCount":49,"isSubscribed":false},"ModerationData:moderation_data:11679717":{"__typename":"ModerationData","id":"moderation_data:11679717","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMTY3OTcxNy0yNDE2MjBpQThCRjlGNjY3NTM2RTBFQw?revision=2\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMTY3OTcxNy0yNDE2MjBpQThCRjlGNjY3NTM2RTBFQw?revision=2","title":"image.png","associationType":"BODY","width":1940,"height":778,"altText":"null"},"Revision:revision:11679717_2":{"__typename":"Revision","id":"revision:11679717_2","lastEditTime":"2025-01-31T10:13:22.434Z"},"ForumReplyMessage:message:11679746":{"__typename":"ForumReplyMessage","id":"message:11679746","conversation":{"__ref":"Conversation:conversation:11679717"},"author":{"__ref":"User:user:188830"},"revisionNum":1,"uid":11679746,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"subject":"Re: [ARCHIVED] Sims eye shape changed","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11679746"},"parent":{"__ref":"ForumTopicMessage:message:11679717"},"body":"I’ve been thinking that maybe this thread and the thread about sims not closing their eyes properly should be merged. Sims eyes have changed shape with the eyelashes update, and that causes the eyes to not close properly. It’s one and the same bug, and both the issue with sims’ eyes having changed shape and sims not closing their eyes properly have been mentioned in both threads.
","body@stringLength":"568","rawBody":"I’ve been thinking that maybe this thread and the thread about sims not closing their eyes properly should be merged. Sims eyes have changed shape with the eyelashes update, and that causes the eyes to not close properly. It’s one and the same bug, and both the issue with sims’ eyes having changed shape and sims not closing their eyes properly have been mentioned in both threads.
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I would recommend the eyelids not closing being merged with this thread and keeping the title as eye shape has changed though because it seems that the bugged shaped of the eyes is most likely the root cause of that issue as well.
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As stated several times, I can no longer continue on with my sim story that has been going on since the launch of TS4 because of this because all of my sims look different vs the screenshots that have been taken since the 2014 launch of TS4 in a negative way because this bug affects their eyes and it looks off.
inZOI is now just around the corner, and it looks promising, but I really love TS4. inZOI doesn't capture the same magic as TS4.
I really don't want to, but if you guys don't fix this bug, I am going to be forced to drop TS4 for my sim story of a decade and adapt to inZOI when it is released. I really don't want to because it will be a huge change, and it will be very hurtful to leave behind the memories of the last 10 years that TS4 helped me to create.
What choice do I have though if this bug does not get fixed? This really is painful...
My sim before the recent updates:
My sim after the updates with fixed cc lashes to work with the bugged eyes:
Please fix the bug that is causing this.
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