Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.65.70.1220
What expansions, game packs, and stuff packs do you have installed? - Eco living - University - Island living - Get famous - Seasons - Pets - City living - Get together - Get to work - Magic - Strangerville - Vampires - Parenthood - Knitting - Tiny Living - Holiday stuff.
Steps: How can we find the bug ourselves? Not sure - it started occurring for me randomly.
What happens when the bug occurs? Within minutes of opening the game, my Sims freeze at the task they're doing (e.g. if they're cooking, the animations stop too, if they're finishing writing a book it will go over 100% and not finish the task properly). I can cancel the task they're doing and if required they stand up etc, but they won't do any tasks I set for them, they just stand there. The click and reset doesn't work, nor does the typed reset sim cheat. This isn't just them taking a long time to do their next task, they're completely frozen aside from some animations. I can sometimes resolve it by moving the sims out of their house and back in again, but this problem crops up again within minutes.
What do you expect to see? The sims being able to start new tasks, or continue their tasks as normal. Not just standing there.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Within minutes of opening the game, my Sims freeze at the task they're doing (e.g. if they're cooking, the animations stop too, if they're finishing writing a book it will go over 100% and not finish the task properly). I can cancel the task they're doing and if required they stand up etc, but they won't do any tasks I set for them, they just stand there. The click and reset doesn't work, nor does the typed reset sim cheat. This isn't just them taking a long time to do their next task, they're completely frozen aside from some animations.
I can sometimes resolve it by moving the sims out of their house and back in again, but this problem crops up again within minutes.
This first occurred with CC, but occurs without it too.
The game is completely unplayable. My sims freeze usually within a minute.
Also please note - the sims never unfreeze. I've waited a while, but it doesn't happen at all - so it doesn't seem to be the same issue people had before with them unfreezing and the clock going back.
And all my Sims freeze simultaneously - not just one at a time.
[Posts merged by CM]
HI @quixoticies
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
I have the same problem as @quixoticies .
I tried following the link you recommended.
I choosed the same world, the same occupation. No problem, the sim could cook, he could do his task at work etc.
Added ONLY my save file back, and the problem is back.
I`m guessing the save is the problem?
I followed the link you attached. The game was fixed up until I added my saves folder back into the game. I checked the game after adding each folder so I know it's something with my saves...
I tried to clean up my saves folder a bit because there was almost 300 files in there so I kept the main save and the backups with .ver#
The freeze/lag is still there after doing all this. 😞
Not sure what to try next...
@crinrict Yes I only have the one household
