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ayla5421's avatar
ayla5421
6 years ago

[ARCHIVED] Sims Freezing/not moving/Time goes on

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.63.136.1010 Wha...
crinrict's avatar
crinrict
Hero+
5 years ago

HI @quixoticies 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

CJustine910's avatar
CJustine910
5 years ago

I followed the link you attached. The game was fixed up until I added my saves folder back into the game. I checked the game after adding each folder so I know it's something with my saves...

I tried to clean up my saves folder a bit because there was almost 300 files in there so I kept the main save and the backups with .ver# 

The freeze/lag is still there after doing all this. 😞

Not sure what to try next...

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @CJustine910 Is it on all households in your save ? Maybe it's some routing issue.
      • crinrict's avatar
        crinrict
        Hero+
        5 years ago
        @CJustine910 Did you try another just for testing to see if they also have issues ? On the same save ?

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