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ayla5421's avatar
ayla5421
6 years ago

[ARCHIVED] Sims Freezing/not moving/Time goes on

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.63.136.1010 Wha...
CJustine910's avatar
CJustine910
5 years ago

@crinrict yes I tried another household on the same save and it’s working fine! So I guess it’s my household? Not sure what to do

crinrict's avatar
crinrict
Hero+
5 years ago

I've merged a few threads together.

Could everyone provide the following files to QA (as asked by Nick in this thread)

  • Config.log (found in your doc folder)
  • Your affected save game.
  • arifandyh's avatar
    arifandyh
    5 years ago

    Hello, I have the same problem. I tried resetting the game to factory setting but still not working. 

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @arifandyh Could you provide the info asked above ?
  • arifandyh's avatar
    arifandyh
    5 years ago

    Oh sorry, my sims are freezing at the task they are doing. They won't do the task i ask for them but everything else keeps moving (time & background). I tried reset my sims and they can do task just for second and they freeze. It happens in every household i play.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @arifandyh I meant your config.log and possibly save game 😉
  • CJustine910's avatar
    CJustine910
    5 years ago

    Sorry I'm new to this....where do I send them? lol 

  • arifandyh's avatar
    arifandyh
    5 years ago

    oh okay, but where do i sent them? I'm new to this

  • arifandyh's avatar
    arifandyh
    5 years ago

    Thank you!

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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 2 years ago