Forum Discussion
@adymock Hmm ... welll that's frustrating. The issue might be something a bit more technical then. Please follow these instructions to provide your DxDiag.
How to gather information on your PC using DxDiag (ea.com)
In the meantime, I wonder if clearing your cache might help. This link has instructions for that.
Clear cache to fix problems with your games
Edit: It looks like your post was merged with an existing bug report. It still might be helpful to post your DxDiag. Good luck! I hope you're able to fix your game!
Ok I have attached file here
- 5 years ago
I tried clearing the cache but when I typed the command in the window it said it could not be found. Did several times to make sure I had not incorrectly typed anything.
Triple checked that the desktop app was not running in the back ground. This is super frustrating as I am really unable to do anything with my game other than build.
I can see my thread was merged with a much older bug thread. If this issue has been going on this long with so many players it cannot be my system. I have checked that my machine is more than capable of handling the game.
About The Sims 4 Bug Reports - Archive
Community Highlights
Recent Discussions
- 5 hours ago
- 6 hours ago
- 12 hours ago