Please use this thread going forward: [ROM] [V] Occult eyes/features disappear when entering live mode | EA Forums - 4997177
I’ve lost access to the eye colours and eye socket customizations from the vampire pack after the 22 October 2024 update. For context, I still have access to most of the clothing options from the vampires DLC in CAS. I can still make sims become vampires in the CAS, but even after removing mods, verifying the files on Steam, deleting and redownloading the DLC, I am still unable to get the CAS customizations back. Does anyone know of any other method I can try to retrieve the CAS customizations or file an EA help bug report?
I tried looking for help on the EA help page but it just directed me here.
I forgot to remove my mods before the update today if that’s of any relevant concern.
Just to add to this I don't have any mods or CC and am also having this issue. It extends to the eyes, cheek details, mouth details, and eye socket details. I noticed it when playing a vampire character and their eyes and face are not the way I made it. So it is retroactively affecting a savegame I have already been playing on. I turned on cas.fulledit mode and went in and put the face and eye details back on. I then clicked on the checkmark to go back into the game and it again reverted back to normal eyes and face details, this time a different eye color, so it is defaulting to a random base-game eye color. As far as I'm aware, I still have access to these options within CAS, it just will not allow a sim to keep these options when entering into a game. Hope the extra detail helps!
