[ARCHVIED] Sims can't become soulmates

November 2019 and still having issues. Sims have full relationship bars, bffs, married, have lived together for several sims weeks, traveled, game repair in Origin, nothing works. I don't want to cheat to complete the aspiration because I want the relationship status, not the aspiration. Right now they are stuck on It's Complicated and that bugs me. 

i have issues with this, but I don't know i am remembering every single step I took with my sims

My male sim had a music genius aspiration while he was romancing the female sim though.
She had an aspiration to be great at magic. But since you could change aspirations, and
I wanted them to both get the soulmate one, I changed his after he hit music genious, 
and then I ended up changing hers as well, so they could both get it together., 

That said, they were bf and gf I think at the time. 
They were lovebirds, then they got married which was next on the list. 

i then proceeded to the next step which was two silver dates. I got those. 
But I can't seem to get soulmate status. 
They have been maxed in friendship and love both for each other for quite some time, 
I think a year or more in the game before I got them married. 
I did move her into his house before the wedding though, for maybe a couple seasons
before the wedding, because I read that the game would not automatically move her in. 

so anyway, I have no mods. I play on Windows 10 on a pc. 
I tend to get my couples into high friendships before I have one of them
start flrting, and become bf and gf, which is the model I followed. 
The only things I can think of that might have affected the soulmate thing
is that they didn't have that aspiration the entire time I had them dating. 
Again, they were full max at their relationship in friendship and love 
when I got them married. They even had a time when the full love bar went
down a bit over a couple unfortunate interactions, but they recovered it quickly. 
So idk what's going on, but...yea.. stuck at full love and friendship and completed the silver dates, 
but no soulmate fulfillment and I do have them do deep converstations and a ton of friendly interactions
while building their relationship, not just all romantic interactions

Sorry if it's too much or convoluted, i just wanted to be thorough

what do you mean :"doing the wedding anniversary to update the wedding"?

I have issues with this in 2020 July...

But I just now noticed, even though my sim couple has completed pretty much every milestone
on the path to become soulmates, that when I hover over the gold aspiration icon, it says Soulmates 2/4, indicating
that they only have completed 2 of the 4 requirements. That's odd, bc they have gotten the checkmarks every step
of the way. So something is stopping the game from recognizing 2 of the milestones. I wish it were more explicit in

which ones, as that would go a long way towards helping the devs to solve this issue, but it just says 2/4

Hi, March 2021 and I still have this issue, although it's an old save, or I mean old couple, saves are constantly resaved.

My couple is Married, Lovers and Best friends. One of them is a Key holder.

Moving out and back of the lot did not help.

They are 100 and 100 on friendship and romance.

I've read, that Lovers state is when Friendship is -20 to 35. So maybe, it is the problem with the friendship stat that's not being recognized?

I dunno, but I'm tired of waiting for a fix, I abandoned this household for over a year, so I'm using some cheats.