[ARCHVIED] Sims can't become soulmates

Hi! I’m still relatively new at playing Sims 4 on console. I recently asked a question on here about a “gardening glitch”, and fortunately it was resolved, so I’m hoping I’ll have luck on this problem as well. I have recently decided to attempt the Soulmate Aspiration with my sim, and things were going great… until I got to level 3: Love Handler. I cannot find a way to “achieve soulmate status” with my husband. The thing is, we started off as friends, became good friends, best friends, etc., before we eventually decided to get married and all. We didn’t have a “wedding”, but he proposed, she said yes… the usual, but now that we are both actively trying to gain the Soulmate Aspiration, it doesn’t seem to be letting us move pass this step. Our green friendship bar and our pink relationship bar are both completely full, but still nothing. I even spent 3+ Sims hours just having a conversation with my husband. No fast forwards, no autonomy, nothing. The only thing we achieve was a close family dynamic, due to the Growing Together pack. I understand this is a bug that many have struggled with, from all my research, but I have yet to find any console players that have received any tips/recommendations. Can anyone help me?