Can not pay bills/select mailbox
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.82.99.1230
What expansions, game packs, and stuff packs do you have installed? I have installed the cats and dogs expansion pack
Steps: How can we find the bug ourselves? try to pay bills or click on the mailbox
What happens when the bug occurs? I am unable to pay my bills because none of my sims can click on the mailbox. My sims also can not pay bills via the computer or cell phone.
What do you expect to see? no option when clicking the mailbox
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
I have tried paying my bills via my mailbox and my computer but no option on either. my other households are unable to pay their bills as well.