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ShrubBotExe's avatar
2 years ago

Can't place stairs against ground floor walls

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.104.58.1030
What expansions, game packs, and stuff packs do you have installed? For Rent, Seasons, Cats & Dogs, City Living, Get Together, Get to Work, Werewolves, Jungle Adventure, Parenthood, Vampires, Paranormal, Tiny Living, My First Pet, Laundry Day, Romantic Garden, Spooky, Luxury Party
Steps: How can we find the bug ourselves? Try to place stairs against the interior walls of the ground floor without platforms or a foundation
What happens when the bug occurs? I try to place the stairs against the wall, it gives me an error message saying "modular stairs have no steps"
What do you expect to see? the stairs placing properly against the wall
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. 1/16 patch

The issue occurs with and without a ceiling/second floor and regardless of where against the wall I try to place the stairs. It also happens when trying to place stairs on the edges of flat squares. It does not occur on any other floors, in basements, when the room has no floor, when there's a foundation, or when placing the stairs on a platform. While testing, I found that the stairs placed with no trouble if there was another parallel room no more than 1 tile away and on the same side I was trying to place the stairs.


Workarounds I've found include:
- adding a foundation, placing the stairs, and removing the foundation
- raising the room with a platform, placing the stairs, and lowering the room back down

- placing the stairs one tile off from the wall, expanding them to meet the wall, and condensing them against the wall

- removing the floor, adding the stairs, and placing the floor back

- removing the ceiling, placing the stairs from above, and adding the ceiling back

- placing the stairs and building the room around them

- placing the stairs away from the wall and moving the wall closer/building a wall next to them


(I hope this helps other people experiencing this issue)

1 Reply

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  • @ShrubBotExe 

    I tested this and found no problem with stair placement.  I don't get the error you are getting.  When I try to place a stair in the position shown in your pic, I do get an error, but not the same one you show.  I get "Can't intersect with walls".  Moving the stair further down the wall lets it place as it should without an error message.

    So, idk what exactly you have going on.  As you said that you use mods and removed them, this could be vestige of a mod still affecting your game.  It does happen that some mods, even after removal, leave something behind.  And you said you've used platforms.  Platforms sometimes cause some weirdness even after they've been deleted at times.  There was a problem when they were added to the game that blocked the tiles they had covered after you deleted them.  It's been fixed but you might have something similar going on.

    So, to hopefully to fix the issue for you, there are a couple of things you can try.

    1 - repair the game.  Also delete the localthumbcache file before you start after repairing.

    2 - try a new user folder.  Just rename your "The Sims 4" folder, start the game and let it create a new one.  After making and placing the sim, save and quit.  Copy your save over from the old folder to the new one.  Then see if the issue is fixed or still there.  If it is still there, then come back and we'll go from there.

    Hope this helps.

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