i placed Mortimer's Secrets Bookcase on to a residential lot and it appears just a shadow. the pack it comes from is discover university, two screenshots have been attached.
i'm playing on pc
Have any of you tried a game repair yet ?
For EA app
For Steam:
As recommended, I updated my graphics card driver. But the problem with the invisible bookshelf persists. The problem also affects other objects in my game:
-Barnelwood Shower
-EZ Shower (came with the EP University)
All 3 objects appear when placed outside of buildings.
@Sweetie_EF Please post a dxdiag.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@HPathbp16 Please post a new dxdiag, and also try switching to DirectX 11 mode, as described here:
https://answers.ea.com/t5/PC/DirectX-11-DX11-for-The-Sims-4-A-Step-by-Step-Guide/td-p/13711976
Here is my dxdiag
When I place the “Mortimer’s Secrets Bookcase” it’s not actually there. I can highlight the item as if it is there and use it as if it is there but the item is not there. The item shows up outside but not inside the builds. (Walls are on tall wall height.)
Hi @SeeminglyCece23 Are you on PC?
Check out if the drivers are up to date.
Yes I am on pc.
For me it’s the showers!
@SeeminglyCece23
I merged your post with the main thread.
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
Could you please post a pic of your showers and also post your DxDiag.
Here is the DxDiag. I have no idea how to read that.
