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BandFan851's avatar
BandFan851
New Traveler
8 months ago

Certain Items look broken/invisible (Intel, DX9)

Product: The Sims 4  Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 What...
crinrict's avatar
crinrict
Hero+
8 months ago
@roseiasingma are you using DX11 or DX9 ? You can check on the lower right corner of the main menu.,

If you are using DX11, could you try switching to DX9 in your game options ?
roseiasingma's avatar
roseiasingma
Rising Novice
8 months ago

i'm using DX 9 by default

  • crinrict's avatar
    crinrict
    Hero+
    8 months ago
    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post
    • HPathbp16's avatar
      HPathbp16
      8 months ago

      Hey, I had the same issue with the bookcase and have tried the fixes listed, here's a DxDiag

      • crinrict's avatar
        crinrict
        Hero+
        8 months ago
        @HPathbp16 Could you check if there are newer graphics drivers for your laptop ? Check the Asus page.
      • crinrict's avatar
        crinrict
        Hero+
        8 months ago
        @roseiasingma Could you try updating your Nvidia graphics drivers. Yours are a bit dated.

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