Forum Discussion

BandFan851's avatar
BandFan851
New Traveler
10 months ago

Certain Items look broken/invisible (Intel, DX9)

Product: The Sims 4  Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 What...
roseiasingma's avatar
roseiasingma
Rising Novice
10 months ago

i'm using DX 9 by default

crinrict's avatar
crinrict
Hero+
10 months ago
Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
  • HPathbp16's avatar
    HPathbp16
    10 months ago

    Hey, I had the same issue with the bookcase and have tried the fixes listed, here's a DxDiag

  • crinrict's avatar
    crinrict
    Hero+
    10 months ago
    @HPathbp16 Could you check if there are newer graphics drivers for your laptop ? Check the Asus page.
  • crinrict's avatar
    crinrict
    Hero+
    10 months ago
    @roseiasingma Could you try updating your Nvidia graphics drivers. Yours are a bit dated.
  • roseiasingma's avatar
    roseiasingma
    Rising Novice
    10 months ago
    @crinrict updating my drivers worked and i could see it
  • HPathbp16's avatar
    HPathbp16
    10 months ago

    I have the newest graphic drivers, I tried updating all my drivers anyway just in case but it hasn't made a difference. 

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