@SeeminglyCece23
I merged your post with the main thread.
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
Could you please post a pic of your showers and also post your DxDiag.
Here is the DxDiag. I have no idea how to read that.
@SeeminglyCece23 Your dxdiag shows that the driver for your laptop's graphics chip is several years old. So please install the newest driver available from Intel (dated September 3):
Run the installer as an admin: right-click the download and select "Run as administrator." Restart your computer after installing and before trying to play.
If that alone doesn't help, please try switching Sims 4 to DirectX 11 mode, as described in post 19 of this thread.
