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DudeNamedWill's avatar
DudeNamedWill
Rising Adventurer
4 years ago

'Content not installed' when placing household from library

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1....
trianna0007's avatar
trianna0007
Rising Scout
4 years ago

I too experienced this on PC. I was downloading a non-cc lot from the gallery. Every pack used in the build I have. My First Pet shows as not being installed yet the items were verified to be in my current game save. I uninstalled everything and origin states that it’s unable to reinstall My First Pet.

trianna0007's avatar
trianna0007
Rising Scout
4 years ago
I reached out to ea and filed a case report. They responded today and my game is working with no problem! They had me delete registry files.
  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    4 years ago

    Hello.

    Is anyone still seeing this issue with an up-to-date game (including updated Sims Delivery Express)?

    • shdwhwk4735's avatar
      shdwhwk4735
      4 years ago
      @SimQARobo I've been having this for at least a few months, possibly since the update mentioned in the original post about this issue. I think I have every pack listed in that post, except for Journey to Battuu (not very familiar with that pack, since I have no interest in it. I didn't see this listed, but I don't have Paranormal Stuff. I have every other pack, plus a few kits, except the Werewolves pack (which just got released). The issue was definitely happening before My Wedding Stories.
      • SimQARobo's avatar
        SimQARobo
        Icon for EA Staff rankEA Staff
        4 years ago

        @shdwhwk4735 

        Are you seeing this issue with a fully updated game (plus updated Sims Delivery Express)?

        What platform are you using?

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