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DudeNamedWill's avatar
DudeNamedWill
Rising Adventurer
4 years ago

'Content not installed' when placing household from library

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47
What expansions, game packs, and stuff packs do you have installed? Snowy Escape, Discover University, Island Living, Get Famous, Seasons, City Living, Get Together, Get To Work, Journey to Batuu, Realm of Magic, Strangerville, Vampires, Nifty Knitting, Moschino, Laundry Day, Vintage Glamour, Spooky, Perfect Patio, Luxury Party, Throwback fit kit
Steps: How can we find the bug ourselves? Go into "My library", choose a household and select "Place Household"
What happens when the bug occurs? A message pops up saying "Content not installed. Purchased or other content used in this My Library item is not installed. If you place it now, you will not see the uninstalled content. Do you still want to place this household?"
What do you expect to see? Household should be able to be placed without the message appearing, as i have the required packs.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Sims 4 Update 9/7/2021

I updated my Sims 4 game(9/7/2021) and get a warning message whenever attempting to place a household, saying I do not have the purchased content used in the household installed.

Edit By Crinrict: Added Tag to Title, Adjusted Title, merged a PC thread into this and removed console tags from title.

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  • zionna773's avatar
    zionna773
    Rising Traveler
    3 years ago

    It should still work if you go ahead and download it to your lot. That's what I have been doing. And everything is that was a part of the download was on there. Just ignore it and go ahead and download it to your lot of your choosing.

  • TheSimsDirect's avatar
    TheSimsDirect
    Icon for The Sims Team rankThe Sims Team
    2 years ago

    Marked as Solution for Visibility. This is still an open issue.


    Hello All,

    If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

    If so, please send me a private message with a link to the file.

    Instructions here: http://x.ea.com/74420

    Thanks!

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