Counter unusable when next to platform
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.69.59.1020 What ex...
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SimGuruKuxiku
EA Staff (Retired)
EA Staff (Retired)Sul sul @omgblvd!
Thanks so much for bringing this issue to our attention and for your detailed explanation.
I read through your report and have a few follow-up questions for you if you don't mind 🙂
- Would you be able to provide a screenshot or a video (or a build that we could download from the Gallery)? This would help our team a lot when investigating the issue.
- Following up on your last sentence regarding the unusable dishwasher: "I'm not sure if this happens when there isn't a platform on the other side of the wall"; did you get a chance to further test this in your game? If so, could you please let us know what you did observe? This will make it easier for us to determine whether this issue you're seeing is potentially a separate issue and requires a new bug report.
Thanks a bunch and Happy Simming! 🥳
Now my current game version is 1.72.28.1030
Then I started a new save, and followed my instructions from my post.The lot is on the gallery as Counters & Platforms, under my username, omgblvd.
The counters (in both rooms) that are currently dirty are the ones the Sim is not able to clean due to the cabinets above. Notice that the counters that are not able to be cleaned are the ones that have a cabinet above them, AND the cabinet is not entirely above the height of the platform on the other side of the wall.
I made a spreadsheet detailing how the placement of cabinets above sinks, dishwashers, and counters interact, located here:
https://docs.google.com/spreadsheets/d/19Kh1iAaw5xWGwQ_FOLrj_S9EDb6bgKZQSSmMTcpQHus/edit?usp=sharingSome more notes:
I noticed that if the dishwasher was running because the Sim was able to "Clean Up" the dish by putting it in the dishwasher, and I put another dirty dish on the same counter the Sim just took the dirty dish (that's now in the dishwasher) from, "Throw Away" is greyed out, meaning the Sim can't wash the dish in the sink and the dishwasher is busy so it can't be cleaned up. This seems to occur when the dishwasher is usable (by "Clean Up" or "Load Dishwasher") but the sink is not usable for washing dishes because there is a cabinet above it, regardless of height of cabinet.
A sink in a counter is unusable for "Wash Hands", "Brush Teeth" or "Get Water" when the cabinet is at all below the height of the platform on the other side of the wall. But if the cabinet is above the height of the platform or if there's no cabinet above the sink, the Sim can do those things.
Please let me know if I can clarify anything!
