Forum Discussion

cutemilk's avatar
cutemilk
5 years ago

Delivery services not delivering items

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.77.131.1230
What expansions, game packs, and stuff packs do you have installed? get to work, get together, city living, cats & dogs, seasons, get famous, island living, discover university, eco lifestyle, snowy escape, cottage living, outdoor retreat, spa day, dine out, parenthood, dream home decorator, bowling night stuff, laundry day stuff, paranormal
Steps: How can we find the bug ourselves? when ordering one time services
What happens when the bug occurs? the delivery person for either zoomers or the grocery delivery shows up but they do not have the delivery with them. they come into the house as if they are a guest
What do you expect to see? the items to be delivered
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. after patch 07-20-21 or installation of cottage living

‌

delivery services not working. the delivery person does show up but they never have the ordered items with them. i've tried this on multiple different lots and same outcome every time. happened since the addition of new delivery services and cottage living. 

10 Replies

Replies have been turned off for this discussion
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @cutemilk Hm, since you have cottage living it should work fine (it does not without the pack but does for me with the pack).

    Is this in henford ? Could you try a game repair. Please also delete the localthumbcache file after removing mods
  • cutemilk's avatar
    cutemilk
    5 years ago
    @crinrict i did a game repair, made sure all mods were removed, deleted the cache file and started a new save. now the issue is even worse - delivery services are not even showing up. i tried this in multiple worlds, not just henford and same outcome in each.
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @cutemilk Would you mind sending me your save ? Instructions in my signature.

    Please let me know exactly which lots you tried.

    I don't know when I'll have time to test though.
  • invisiblgirl's avatar
    invisiblgirl
    4 years ago

    Still not fixed for me, either.  The grocery delivery person never even shows up.  No mods, CL installed.

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @invisiblgirl If they don't show up, that sounds like a different issue. Did you queue something after the order ? Did you get a message it should be coming ? Do you have a private dwelling lot type ?

    @cutemilk Are you still having issues after yesterday's patch ?
  • Francoisf30's avatar
    Francoisf30
    Seasoned Ace
    4 years ago

    After the patch that was suppose to fix it, I notice the grocery delivery working one time, and all the other time I tried after that wont work. The delivery guys does not even show up at all.

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @Francoisf30 If it doesn't show up, that's a different issue. Did you queue something after the order ? Did you get a message it should be coming ? Do you have a private dwelling lot type ?
  • cutemilk's avatar
    cutemilk
    4 years ago
    @crinrict yes unfortunately, since the patch no sims will arrive at any lot, delivery services or just anyone invited to lot. it has also become unbearably slow to play. ive tried uninstalling and reinstalling the game with only the cottage living expansion and the same issue, so i think i may just uninstall the game. thank u for ur help though!
  • crinrict's avatar
    crinrict
    Hero+
    4 years ago

    @cutemilk Do you have lots of empty households in your game now ? Which lot are you playing ? If you click on the door of your house, do you get the set as front door option (greyed out if it's already the front door) ?

    Did you set your lot to private dwelling ?

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,620 PostsLatest Activity: 3 months ago