Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.72.28.1030 What ex...
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
Options.ini (or just re-set all your settings manually)
Tray Folder
Screenshots/Videos/Custom music
Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
Custom content like clothing, hair, skins, make up ....
ConfigOverride, if you have your own configuration files.
Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
@crinrict I just started the game using a fresh user folder, and the problem remains. I've also noticed that the first time I use the Design Tool after starting the game, the pop-up list looks fine. However, the second time I use the tool, the problem appears. I first noticed this in my regular game, but the same thing happened when I used a fresh user folder.
It is actually quite a common issue. I asked around on our Tumblr community for help but lots of other players said they have the same issue but are too tired to try to fix it or look for help, as bugs are so common anyway. But for someone like me who uses a Scandinavian keyboard which for some reason does not have the keybinding which allows you to flip through swatches, it makes building and recoloring furniture really slow and annoying.
exactly the same issue! these are the fixes i've tried: reset to create new Documents/Electronic Arts/The Sims 4 folder and repair game from EA app
in both cases, i launch the game, pick the design tool and only on the first click the recolor menu looks fine. then, it's double the size, and half of it is blank space (as in pic)
I literally uninstalled the whole game and reinstalled it and the issue remained. The only other idea I have to try that again and try to make sure absolutely everything is gone before reinstalling. This problem started almost immediately after I first installed the game on my new computer.
About The Sims 4 Bug Reports - Archive
This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 3 months ago
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English How often does the bug occur? Every time (100%) What is your current game version number? 1.72.28.1030 What ex...","body@stringLength":"2258","rawBody":"
Product: The Sims 4 Platform:PC Which language are you playing the game in?English How often does the bug occur?Every time (100%) What is your current game version number?1.72.28.1030 What expansions, game packs, and stuff packs do you have installed?Almost all of them Steps: How can we find the bug ourselves?Use the design tool What happens when the bug occurs?The list of swatches becomes ridiculously elongated, making it impossible to recolor an item without zooming really far out What do you expect to see?The list of swatches to only be as long as necessary. like it used to be. Have you installed any customization with the game, e.g. Custom Content or Mods?Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.It happened after the supernatural pack came out.
The list of swatches becomes ridiculously long for no apparent reason. This happend with both custom content and maxis created items.
I don't really understand what u mean by fresh folder?
","body@stringLength":"67","rawBody":"
I don't really understand what u mean by fresh folder?
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You won't loose anything. Just make sure to not delete any files and make a backup.
\n\n
After renaming, repair your game by right clicking on the game in Origin.
\n\n
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
\n\n
\n
Options.ini (or just re-set all your settings manually)
\n
Tray Folder
\n
Screenshots/Videos/Custom music
\n
Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
\n
Custom content like clothing, hair, skins, make up ....
\n
ConfigOverride, if you have your own configuration files.
\n
Mods (one by one, making sure they all still work)
\n
\n
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
@crinrict I just started the game using a fresh user folder, and the problem remains. I've also noticed that the first time I use the Design Tool after starting the game, the pop-up list looks fine. However, the second time I use the tool, the problem appears. I first noticed this in my regular game, but the same thing happened when I used a fresh user folder.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":2,"postTime":"2021-04-11T04:37:35.191-07:00","lastPublishTime":"2021-04-11T04:37:35.191-07:00","metrics":{"__typename":"MessageMetrics","views":1340},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11499647/message:11499658","repliesCount":8,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11499659":{"__typename":"ModerationData","id":"moderation_data:11499659","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11499659":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11499659","revisionNum":1,"uid":11499659,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11499658"},"conversation":{"__ref":"Conversation:conversation:11499647"},"subject":"Re: Design tool- elongated list","moderationData":{"__ref":"ModerationData:moderation_data:11499659"},"body":"@tastethevenom Hm. I tested my game again and I can't duplicate this at all.
Don't think it has anything to do with your graphics card but what are you using ? are your drivers updated ?
If you create a new windows user and test there, does it happen too ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2021-04-11T07:02:17.242-07:00","lastPublishTime":"2021-04-11T07:02:17.242-07:00","metrics":{"__typename":"MessageMetrics","views":1327},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11499647/message:11499659","repliesCount":5,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11499660":{"__typename":"ModerationData","id":"moderation_data:11499660","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11499660":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2050154"},"id":"message:11499660","revisionNum":1,"uid":11499660,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11499659"},"conversation":{"__ref":"Conversation:conversation:11499647"},"subject":"Re: Design tool- elongated list","moderationData":{"__ref":"ModerationData:moderation_data:11499660"},"body":"
@crinrict I’m playing on a 2015 MacBook Pro running the latest version of macOS Catalina. Sorry for not mentioning this earlier!
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@crinrict Just started the game on a new user, but the problem remained.
It is actually quite a common issue. I asked around on our Tumblr community for help but lots of other players said they have the same issue but are too tired to try to fix it or look for help, as bugs are so common anyway. But for someone like me who uses a Scandinavian keyboard which for some reason does not have the keybinding which allows you to flip through swatches, it makes building and recoloring furniture really slow and annoying.
exactly the same issue! these are the fixes i've tried: reset to create new Documents/Electronic Arts/The Sims 4 folder and repair game from EA app
in both cases, i launch the game, pick the design tool and only on the first click the recolor menu looks fine. then, it's double the size, and half of it is blank space (as in pic)
I literally uninstalled the whole game and reinstalled it and the issue remained. The only other idea I have to try that again and try to make sure absolutely everything is gone before reinstalling. This problem started almost immediately after I first installed the game on my new computer.
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