Forum Discussion
Bluebellflora
4 years agoHero+
@jheit11
Thanks, that’s really helpful 🙂
Try a new clean Sims 4 folder again but don’t move over any of your saves etc. just play normally as if it’s the first time you’ve ever loaded the game. See if the red Xs are still there.
The current version number of the game will be at the bottom of the main menu after you’ve launched the game.
Thanks, that’s really helpful 🙂
Try a new clean Sims 4 folder again but don’t move over any of your saves etc. just play normally as if it’s the first time you’ve ever loaded the game. See if the red Xs are still there.
The current version number of the game will be at the bottom of the main menu after you’ve launched the game.
4 years ago
I just uninstalled, trashed everything, and redownloaded. No luck.
- Bluebellflora4 years agoHero+
Hmm, bit odd. Which exact version of macOS are you running?
Could you set up a new user account on your Mac and play to see if it still happens?
- 4 years ago
I have Monterey 12.3.1
I can try to set up a new account on my computer.
- 4 years ago
I made a new account, but Origin was still downloaded on it and so was Sims. I had the same issue.
- Bluebellflora4 years agoHero+@jheit11
Yes, I wanted to check if anything in your existing user account could be causing the issue so testing on the existing installation in a clean user account tests this. It's unlikely but worth checking.
If you've completely uninstalled Origin and the game then reinstalled and played a new Sims 4 folder, as if you've never had the game on your Mac before, I have no idea what may be causing it. It's very odd.
If you uninstall and reinstall again, could you leave out DHD and test the game to see if it's linked to only that pack?
Also, which specific model Mac do you have (About This Mac info)? I haven't come across any GPU specific issues causing this but would be good to try and figure out why it's happening. - Bluebellflora4 years agoHero+
Thanks @SimQARobo !
@jheit11 Moving this to the bug forum for better visibility and because it’s a Mac and Windows bug.
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