Forum Discussion
Bluebellflora
4 years agoHero+
Hmm, bit odd. Which exact version of macOS are you running?
Could you set up a new user account on your Mac and play to see if it still happens?
4 years ago
I made a new account, but Origin was still downloaded on it and so was Sims. I had the same issue.
- Bluebellflora4 years agoHero+@jheit11
Yes, I wanted to check if anything in your existing user account could be causing the issue so testing on the existing installation in a clean user account tests this. It's unlikely but worth checking.
If you've completely uninstalled Origin and the game then reinstalled and played a new Sims 4 folder, as if you've never had the game on your Mac before, I have no idea what may be causing it. It's very odd.
If you uninstall and reinstall again, could you leave out DHD and test the game to see if it's linked to only that pack?
Also, which specific model Mac do you have (About This Mac info)? I haven't come across any GPU specific issues causing this but would be good to try and figure out why it's happening. - Bluebellflora4 years agoHero+
Thanks @SimQARobo !
@jheit11 Moving this to the bug forum for better visibility and because it’s a Mac and Windows bug.
About The Sims 4 Bug Reports - Archive
This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 3 months ago