Forum Discussion

ManicPot8to's avatar
ManicPot8to
Seasoned Ace
5 years ago

[DU] Unable to complete presentations/Capture information drops from cue

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.74.59.1030
What expansions, game packs, and stuff packs do you have installed? all expansion. Game and stuff packs except the kits.
Steps: How can we find the bug ourselves? Have a sim in University try to capture information on the presentation board.
What happens when the bug occurs? The progress circle when a sim captures information on the presentation board keeps dropping from cue as if its completed but there is no refine and organize option only capture information When you subsequently select capture information it drops from cue making the board essentially useless. It's impossible to pass classes that require a presentation because
What do you expect to see? I expect my sim to be able to completely capture information and refine and organize so that they are able to give their finl presentations and complete the requirement for their class.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

The above issue has essentially made university unplayable because i can't complete class requirement and fail. Will share save upon request.

Edit By Crinrict: Added Tag to Title

19 Replies

Replies have been turned off for this discussion
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @ManicPot8to So I tested your save. I only had the refine option on your board (which worked although I can't remember if it's supposed to have a progress circle or not

    Editing the paper was a bit more tricky and I don't know what triggered it to work. The Sim had a bit low needs so took care of that and there was a Yogurt on the table. I removed that. Sims sometimes have issues using the computer if there's something on the table.
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @ManicPot8to Do you still not have the refine option on the board if you load that save ? Seems they finished with capturing. Or is there another household that has an unstarted board in that save ?
  • ManicPot8to's avatar
    ManicPot8to
    Seasoned Ace
    5 years ago
    @crinrict it seems to be back now after i moved the board to the top floor that has alot of space... still not sure what's happening.. were you able to analyze the LE
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    @daikoyu How can you be sure that the LE has nothing to do with it ? Maybe the get hyped LE causes the interaction to drop from queue ?

    This could be a side effect. LE can cause all kind of symptoms even if not directly connected. I didn't have any issues but I also didn't get the LE.

    @ManicPot8to Yeah, the LE is a known issue. Just don't know if they you're error is related. Do you get the LE each time the issue occurs ?

  • ManicPot8to's avatar
    ManicPot8to
    Seasoned Ace
    5 years ago
    @crinrict not always but more often than not.. though to be honest i don't always open it so idk if its the same error each time.. i do notice that even when playing with mccc i only seem to get LEs when playing sims in university housing.
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @ManicPot8to Yeah, there's a lot of LEs. I'm really just curious if they are related.

    Best is probably if you play on to the next class with the board and delete all the LE files you currently have. Then check if the same issue occurs again.

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 7 years ago