9 months ago
Error Code: 123:265067d3
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.110.294.1020 DX11 ...
Hi @von557
could you post the full number you're getting ?
Also please remove all mods/cc, delete the localthumbcache file and then trigger the error on a vanilla game.
Please upload any lastException files you get in your doc folder. You need to create a rar file or just copy/paste the content.
Error Code: 123:265067d3:ad2369e2
I have also removed all mods.
Here is the content from the most recent last exception document
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>dfbb68b30936c755672a79e3</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-11-05 15:04:08</createtime><buildsignature>Local.Unknown.Unknown.1.110.294.1020-1.300.000.195.Release</buildsignature><categoryid>weekly_schedule_zone_director.py:878</categoryid><desyncid>dfbb68b30936c755672a79e3</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'read_uint32' (AttributeError: 'NoneType' object has no attribute 'read_uint32') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1705, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 394, in on_enter File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 344, in _select_zone_director File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 986, in load File "T:\InGame\Gameplay\Scripts\Server\venues\weekly_schedule_zone_director.py", line 878, in _load_custom_zone_director AttributeError: 'NoneType' object has no attribute 'read_uint32'rtim=0 Client Session Time: 26.65 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,329,0,5842 Modded: True SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon(TM) Graphics 27.20.21020.4003, GUID: 258B02B7-D791-11EE-8194-ED4B0898AAA4 </desyncdata></report>
</root>
This is the most recent one.