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imCash's avatar
5 years ago

Error code 134:12f3dd58:187c6836

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.95.207.1030
What expansions, game packs, and stuff packs do you have installed? Kits: Everyday Clutter, Desert Luxe, Decor to the Max, Blooming, Courtyard Stuff: Moschino, Tiny Living, Laundry, Perfect Patio, Movie, Romantic Garden Game: Werewolves, Vampires, Realm of Magic, Wedding, Dream Home, Parenthood, Dine Out, Spa, Outdoor, Strangerville, Jungle Expansion: High School, Cottage, Cats & Dogs, Seasons, City, Get to Work, Get Famous, Island, University, get together, snowy, Eco
Steps: How can we find the bug ourselves? Try to load into "Witches" save file (my legacy) then try to open "Valdivia Family" in the Cottage Living world
What happens when the bug occurs? Long loading screen then kicks me out to the manage worlds page with this message: "The game failed to load. Error Code: 134:12f3dd58:3e0049d6. It is recommended that you relaunch the game"
What do you expect to see? Load into my family and play
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

Hey I need some help and appreciate whoever reads this:

So I'm not tech savvy at all but I have...

-Macbook Air, Big Sur Version 11.1, Chip Apple M1 (I just got this for the holidays so it's still brand new, I only downloaded Google Chrome and Origing for The Sims)

-Sims 4, most packs & expansions, no Mods or CC

I was able to play it fine for a while then I bought Snowy Escape. Now when I try to play, I click on my family to play, it brings me to the loading screen and then back to the screen where I choose a world then this message pops up (see image). 

Please someone help

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