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simmingmummy86's avatar
simmingmummy86
3 years ago

Family portraits show question mark / turn invisible

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.90.375.1020 Wha...
mchdancer's avatar
mchdancer
3 years ago

I'm also having this issue, were you ever able to resolve it?

  • simmingmummy86's avatar
    simmingmummy86
    3 years ago
    @mchdancer Sorry no. I've tried everything and given up. Have you found a solution? I've tried clean install, repairing game, starting new game and same issue.
    • PipMenace's avatar
      PipMenace
      Hero
      3 years ago

      @simmingmummy86  @mchdancer  This may be a stretch, but do either of you use automatic cloud backups like iCloud or Dropbox? If so, have you checked to confirm that the contents of your screenshots folder are still stored locally rather than only in the cloud?

      • simmingmummy86's avatar
        simmingmummy86
        3 years ago
        @PipMenace Thank you for your reply. I dont use any automatic cloud backs up. Also I'm not sure screenshots folder direct affects in game images.

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