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TaintedLove0413's avatar
TaintedLove0413
Seasoned Novice
7 years ago
Solved

[FIXED] Can't fully zoom in on basement level. Sound is muffled.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? City Living, Dine Out, Get to Work, Outdoor Retreat, Luxury Party Stuff, Get Together, Spa Day, Movie Hangout, Get Famous, Seasons, Cats and Dogs, Backyard Stuff, Cool Kitchen, Kids Room, Parenthood, Perfect Patio, Romantic Garden, Spooky Stuff, Vampires, and Vintage Glamour.
Steps: How can we find the bug ourselves? In the basement on the save.
What happens when the bug occurs? I can't fully zoom in on the basement level. It seems to be going up a level when I try to zoom in, so the sound is muffled.
What do you expect to see? To zoom in all the way and hear clearly.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

https://drive.google.com/open?id=1u7lje4QT5xlCfZr6p2fh3_O57RQ3fUbw

 

That is the download link for the save where this occurs.

Edit

Known problem lots:  Inner Circle in Del Sol Valley, Planet Honey Pop in San Myshuno


  • Fixed an issue that didn’t allow the camera to zoom in properly when looking at lots at their basement level.

    Fixed in Patch 1.58.63

18 Replies

Replies have been turned off for this discussion
  • alanmichael1's avatar
    alanmichael1
    Seasoned Ace
    7 years ago

    Same problem here in DSV - Mirage Park. The house I built is on a foundation.

  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.49.65.1020
    What expansions, game packs, and stuff packs do you have installed? Get Famous, Get Together, Get To Work, Cats and Dogs, Seasons, City Living. Jungle Adventure, Parenthood, Dine Out, Vampires, Outdoor Retreat, Spa Day. Toddler Stuff, Fitness Stuff, Kids Room Stuff, Backyard Stuff, Bowling Night Stuff, Cool Kitchen Stuff, Perfect Patio Stuff, Laundry Day Stuff, Luxury Glamour Stuff, Romantic Garden Stuff, Vintage Glamour Stuff, Movie Hangout Stuff, Spooky Stuff.
    Steps: How can we find the bug ourselves? Build a basement then go into live mode.
    What happens when the bug occurs? the camera doesn't go as far down as it does on the ground floor
    What do you expect to see? The camera going down to the floor
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. Updated to the latest patch and also bought Fitness Stuff

    Even after taking out mods and custom content issue still remains. 

  • Jade2018's avatar
    Jade2018
    Seasoned Rookie
    7 years ago

    I'm having the same problem on the Xbox One version. It started happening after terrain tool update/Get Famous pack download. I've tested this on many of the worlds and noticed that it only seems to happen on residential homes in Del Sol Valley. I really hope this gets resolved because I'm enjoying the Get Famous pack.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Fixed an issue that didn’t allow the camera to zoom in properly when looking at lots at their basement level.

    Fixed in Patch 1.58.63

  • Hate to necro, but the issue seems to persist in the Larry's Lagoon lot. Can't zoom in, as if stopped by the floor above, and I can barely hear what's going on in there.

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @nnonva Please create a new thread. This was fixed a while ago and if it's back, it needs a new thread.

    Thanks

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