Forum Discussion

Phantomlover1717's avatar
Phantomlover1717
Legend
7 years ago
Solved

[FIXED] [CAS] [GTW] Lines on face with hairstyle

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? n/a What expansio...
Justmyster's avatar
Justmyster
6 years ago

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.54.120.1020.
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? I guess an update or something
What happens when the bug occurs? Hey, okay so On my sims everytime I choose a hairstyle ( Base Game ) on both genders they end up with a crack on the side of their head or on both sides I thought at first it was my mods / cc so I removed it I even turned it off I repaired my game reset my origin deleted and re-installed both origin and the sims 4 but nothing is working I know there’s one article on the problem but nobody has done anything I’m on Mac this is the article I found because I thought it was just me and here are some pics of mine as well https://answers.ea.com/t5/Bug-Reports/ARCHIVED-CAS-Issues/m-p/6408036#M65486
What do you expect to see? I expect it to be resolved as it’s extremely annoying
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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These are just some of the photos I have

SimGuruKuxiku's avatar
SimGuruKuxiku
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Sul Sul, @Justmyster!!!

First of all, thanks for taking the time to raise this issue to our team! We appreciate your help a lot. :eahigh_file:

Do you mind having a look at this report as it sounds pretty similar to what you described in your report. If you feel like the report is about the same issue, you can hit the [Me Too] button on the report and let us know so we can merge your report with the already existing one. 🙂

Thanks again and Happy Simming! 🥳 

  • Justmyster's avatar
    Justmyster
    6 years ago

    okay i clicked me too just an FYI with the new update that is out i still have that problem and i'm not sure what's going on pleaseee try and fix its very annoying 

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