Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.318.1020 DX9
What expansions, game packs, and stuff packs do you have installed? Expansions: For Rent, Horse Ranch, Growing Together, Highschool Years, Cottage Living, Snowy Escape, Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats and Dogs, City Living, Get Together, Get to Work. Game Packs: Werewolves, My Wedding Stories, Dream Home Decorator, Journey to Batuu, Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat. Stuff Packs: Crystal Creations, Home Chef Hustle, Paranormal, Nifty Knitting, Tiny Living, Moschino, My First Pet, Laundry Day, Toddler, Fitness, Bowling Night, Vintage Glamour, Backyard, Kids Room, Romantic Garden, Movie Hangout, Spooky, Cool Kitchen, Perfect Patio, Luxury Party. Kits: Urban Homage, Goth Galore, Castle Estate, Modern Luxe, Poolside Splash, Book Nook, Grunge Revival, Basement Treasures, Greenhouse Haven, Bathroom Clutter, Simtimates Collection, Everyday Clutter, Pastel Pop, Desert Luxe, Little Campers, Decor to the Max, Blooming Rooms, Industrial Loft, Courtyard Oasis, Country Kitchen. Free: Holiday Celebration Pack.
Steps: How can we find the bug ourselves? Open Create-a-Sim and create a sim. Select either their head or body to view the piercings/accessories slots for both body parts. Rings, Bracelets, Necklaces and Piercings will be lit up in gold and tagged as "CONTAINS NEW ITEMS!". Clicking into the categories does not make it go away.
What happens when the bug occurs? It's a visual glitch that displays "new items" available permanently in the mentioned slots for sims. Reloading, emptying mods folder, and fully reinstalling the game without mods/CC does not work to fix it.
What do you expect to see? The "contains new items" highlight to GO AWAY when there are no new items.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Bug occurred following 2024/07/23 update. Has not gone away despite multiple uninstalls, full purges of the game files, and many attempts to reload. Now occurs with both feminine and masculine framed sims.
Accessed through Steam launcher, and then the EA launcher.