[FIXED] [CD] Robot Vacuum will not dock

@allykat3109 

Did you try placing one in the middle of the room to see if it would dock then?  There is an issue when there is something on the wall above the docking station, it will block the station and the robot won't dock.  So to rule that out, put one in the middle of any empty room and try.  If it has no problem docking then the issue has to be where you've placed it.  I put mine a half tile out from any wall and not in a corner and they work fine.  It took me a while and some trial and error to finally find a good spot for them.  They don't seem to like anything close to them from what I can tell.

Hope this helps.

Product: The Sims 4
Platform: PC
Which language are you playing the game in? Swedish
How often does the bug occur? Every time (100%)
What is your current game version number? 1.71.86.1020
What expansions, game packs, and stuff packs do you have installed? What expansions, game packs, and stuff packs do you have installed? EP: Get to Work, Get Together, City Living, Cats and Dogs, Seasons, Get Famous, Discover University, Eco Lifestyle, Snowy Escape GP: Outdoor Retreat, Spa Day, Dine Out, Parenthood, Jungle Adventure SP: Perfect Patio, Cool Kitchen, Spooky, Movie Hangout, Romantic Garden, Kids Room, Backyard, Vintage Glamour, Bowling Night, Fitness, Toddler, Laundry, Moschino, Tiny Living, Nifty Knitting KITS: Bust The Dust OTHER: Holiday Celebration
Steps: How can we find the bug ourselves? 1. Click on a robot vacuum and choose the action Return to dock or start a cleaning routine (the robot vacuum will start to clean but then freeze and not return to the dock) 
What happens when the bug occurs? The robot vacuum will not return to the dock. When chosing the action Return to dock (Sim click on robot vacuum), the sim will pick up a remote control and perform the animation but the vacuum cleaner will not return to the dock 
What do you expect to see? The robot vacuum to return to the dock
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installed Bust the Dust kit (But I haven't tested the robot vacuum cleaner before so maybe I had this bug before installing BDK)

I have this bug too! Also have the bug when your robot vacuum get stuck / freezes almost imediately after starting a cleaning routine.
I tested: 1. To repair my game 2. On a new save file 3. With both ( 2 ) robot vacuums 4. In a house with rooms 5. In a house without rooms (No platforms! Nothing on the walls, and almost no furniture) 6. To put the dock station +robot vacuum in the middle of the room 7. To reset the robot vacuum (testingcheats on +clicked on robot vacuum)

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Nothing worked.

@Ulf-Gunnel 

Did you upgrade the robovac?  It has 2 parts that have to be upgraded separately.  And the settings for the operation are on the base?

@Ulf-Gunnel 

Yes.  That is what I meant.  At first, I didn't realize that the base had to be upgraded separately and that the settings were on it, rather than the part that does the moving.  So my comment was an attempt to tell you that in case you didn't already know.  Since you know that, great.  Btw, I found that setting it to run every 6 hours works pretty well for me.

Now, back to the robot not returning to the base.  I had that happening with one of the robovacs in the first house that I played in after installing Bust the Dust.  It would leave the base, vacuum for a bit and then just stop and sit there.  Using the Return to Dock option did nothing.  I had put the thing on the floor between two desks next to a floor to ceiling window where it looked like there was enough room and since it placed without MOO on, I thought it was ok but it wouldn't work.  The rest of them I put on other floors ran fine with no problems.

Anyway, it took me a few tries to find another spot where it would work.  So my suggestion is for you to try putting it in other locations and see if it will return to the dock in another spot.  That's what worked for me.  I did read here on another post that they are somewhat sensitive and won't work if there are wall mounted objects above them too so I guess, they might not like some windows either.  I also put mine a half tile out from the wall as well and stayed away from corners to make sure they had enough room.

The only other time I had when one didn't return to base was when it broke down.  But once it was fixed and sent back to the base, it resumed it's automatic schedule just fine.

Hope this helps.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Pc: 1.72.28.1030
What expansions, game packs, and stuff packs do you have installed? All except Star Wars pack
Steps: How can we find the bug ourselves? Use the robot vacum in a house and it'll get stuck in cleaning
What happens when the bug occurs? The vacum is started and begins cleaning, I think it moves around three tiles max and then it stops, and shows the 'unable to go there' bubble above it. When I tell the sim to make it go back to it's charging station, nothing happens. I've tried to remove the dirt from it, but nothing happens. Please also note that you can keep taking dirt/dust out of the vacums, it doesn't go back to being empty.
What do you expect to see? I expect the vacum to clean the house without getting stuck.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I did try without mods as well, there is no difference. I think there's a bug with all the vacums regarding the endless dust inside them as I tried to get the handheld vacum as well, and that also didn't work properly. 

Please fix this! Also, my sim will still stop what they are doing to vacum, though not as frequent as before. Please fix this as well, let them do what I tell them to first, and then they can do whatever they want. 

Thank you 🙂

@violbassen 

I have been using the robovacs and have seen this happen when I first started using them.  They do exactly as you describe when they can't get to where they want to go.  What I found is that the things need more room than you would think around the tile you place them in.  They are somewhat sensitive to wall mounted things too and even some windows, I have found.

So for the one you having trouble with, move it and it's charging base around until you can find a spot where they will work.   You might have to try a few times.  In my case, I put the base between two desks and it did the same thing you are seeing.  Moving it to a free wall with nothing on the wall above the base and nothing in the tiles on either side worked for me.

Hope this helps.