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SVandermeer95's avatar
8 years ago
Solved

[FIXED] [CD] Vet clinic staff won't do anything for hours

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What expansions, game packs, and stuff packs do you have installed? All except for bowling night stuff
Steps: How can we find the bug ourselves? By playing cats and dogs and entering the the vet clinic as purchased in game and hiring staff.
What happens when the bug occurs? After a while of owning a vet, the staff start to glitch and either won't do anything for hours or will be stuck on a loop of starting to examine pets and then will walk away. I've tried firing and rehiring different people but the same thing keeps happening. Sometimes workers won't even show up for work
What do you expect to see? Staff should be greeting customers and actually examining pets instead of standing around.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

I'm not sure what to do

30 Replies

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  • I found out that this happens if the employee has a pet that needs surgery, if you treat the pet yourself while the employee is doing nothing the employee will get back to work once you've cured the pet.

  • skarijay's avatar
    skarijay
    8 years ago

    This just started happening to me after the latest patch last Tuesday, PC 1.38.49.102.

    Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Always, 100%
    What expansions, game packs, and stuff packs do you have installed? All Expansions / All Game packs
    Steps: How can we find the bug ourselves?  Go to the Vet either as an owner or as a customer needing a pet cured
    What happens when the bug occurs? Vets do nothing for hours
    What do you expect to see? Vets actually healing pets
    Have you installed any customization with the game, e.g. Custom Content or Mods? No
    Did this issue appear after a specific patch or change you made to your system? Yes, PC 1.38.49.102

    Specs:
    OS Name    Microsoft Windows 10 Home
    Version    10.0.15063 Build 15063
    Other OS Description     Not Available
    OS Manufacturer    Microsoft Corporation
    System Name    MORRIGAN
    System Manufacturer    System manufacturer
    System Model    System Product Name
    System Type    x64-based PC
    System SKU    SKU
    Processor    Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date    American Megatrends Inc. 1805, 12/19/2012
    SMBIOS Version    2.7
    Embedded Controller Version    255.255
    BIOS Mode    Legacy
    BaseBoard Manufacturer    ASUSTeK COMPUTER INC.

    Steps Taken

    • Cleared cache
    • Fixed game through Origin menu
    • Started new game to test, Vets works perfectly fine in new game file
  • Well, now it seems to be working again! ¯\_(ツ)_/¯ I cleared the Cache one more time before restarting, after doing the Fix through origin, so maybe that fixed it.
  • I am also having this issue, I do own Dine out, but I don't have the issue with that pack, yes the staff will slack off in dine out, but if I critcize them or train them, they get back to work.In Cats & Dogs they won't.Instead they stand around siniging, reading books etc.

  • Sam issue here. The issue occurs when running a vet and when visiting.

    Took one of my cats to the vet and there were two sims working. One was doing absolutely nothing and the other had taken the person that checked in before me and proceeded to do nothing but "comfort" the pet for six hours. I tried shift clicking and resetting both the working sims and they went back to doing the same things. I reset the "comforting" sim and the patient she was comforting, and again they went back to the same thing.

    I had to leave the lot completely, and come back then finally the sim that was doing nothing took my pet back. The "comforting" sim was still doing just that with the same pet.

    When running the vet, even when employees are happy they more often than not do nothing, or spend hours doing the same interaction with one pet on the table and get nothing accomplished. I have to constantly reset the working sim and take over the examination because they will not do it.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I'm going to add to this as my problem isn't exactly what the topic issue is but related. I have two employees in my vet clinic. Both are level 3 and show as very satisfied. I see them examine pets and then the examination table goes down and they stop examining the pet. Sometimes they try to examine the pet again but the table goes back down again. Every time I have taken over the examination the pets are stressed to a point where they will not let you examine them without calming them first. I've seen my employees doing the calm/soothe action but my guess is that it isn't actually calming the pets. So I think as least part of the problem with vet clinic staff not doing anything is they cannot calm pets.

  • I have the same problem, only that I don't own the clinic I'm just a customer. If my pet is sick, I go there, check in, wait for the doctor, and when he/she takes my pet into the table, they just stand there and do nothing. Then the table goes down and my pet is not cured. Then I have to start again. It takes hours, even days before my pet is cured. So frustrating!
  • This is the same thing that happens to me. I have a couple who own a vet, with three employees. So give vets. And we get through about 12 patients. I stay at home while it’s open and the customer could is in the 40s-50s! With thousands more in profits. I guess that’s good, but I like the gameplay. I want to further the vet but I don’t know I’ll ever get past 3.5 stars with these weird inconsistencies. 

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @alittlebee23t This is a rather old thread and was fixed a while ago. If you still (or again) have issues, please create a new thread.

    Thank you.

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