Forum Discussion

crinrict's avatar
11 years ago
Solved

[FIXED] Cursor gets stuck on Camera icon in CAS

Issue

When in CAS, the cursor suddenly gets stuck on the Camera icon and does not want to change back. All you can do is force-close the game.

Possible Workarounds/Solutions

Most of these are taken from the old thread here: Cursor stops working in CAS. If a solution helps you, please click on the link and give the post XP.

To help find out what is causing this issue, could you please answer the following questions: 

  • Do you have a laptop or a desktop computer ?
  • What operating system do you have (Windows XP, Vista, 7, 8, Mac)
  • Are you using a mouse or the touchpad or some other input device  (please specify exactly, ex: Razor Mouse, Microsoft Mouse, ..)
  • Are you running laptop mode ?
  • Does it only happen in CAS or have you seen it in Live/Buy/Build mode as well ?
  • Did you play the CAS Demo and if so, did you have the same issue ?
  • Please try to describe the steps that cause the issue for you. I know this might be difficult but the more info the better.
  • Please include your DxDiag but make sure to either post them at pastebin.com (or hastebin.com) and just post the link here or to include spoiler tags.
  • Anything else you think might be important ?

    • We fixed an issue that could be caused when using a trackpad, resulting in the cursor becoming stuck (most often while in Create a Sim), and leave users in an unplayable state.

    Cautiously marking this as solved (meaning I will mark as solved but it will stay on the list for now).

    Please let me know how it's working out for you

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