Hello there
I don't believe it's necessary to assume all of that. Bugs are a part of any game, especially those with regular content additions. This issue may not have been fixed, but many others have, others that, frankly, are much more pressing issues than this, as they have a very physical effect on gameplay. This issue appears to be very situational and as such Sims Team is having great difficulty replicating it, as I've heard. Because this issue appears to be connected to certain hardware, it becomes significantly more difficult to get to the root of the bug, especially when there is little to no apparent pattern yet and no computers experiencing the bug in the possession of the production team.
I do feel your frustration. As much as any of us want new content, I'm sure most of us would wish to be able to comfortably use our existing content before getting new stuff. What we have to keep in mind is that the creation of new content is seperate from the correction of bugs. If new content is finished and working, it will be released on its scheduled date, even if bugs from previous updates have not yet been fixed. this is to ensure that new content sees the light of day promptly and while relevant (this holiday content would seem seriously out of context if released a month from now when this and other more difficult bugs are likely fixed). When bugs do get fixed they are likely usually added to the list of fixes to send out with the next content update, as consumers (and, probably more prominently, the publisher EA) prefer that sort of update compared to those that only fix bugs - they're a little more exciting, marketable, and will affect everyone's games as oppose to only those affected by bugs.
I think, with issues like this, we just have to accept that the production team is doing everything they can to fix a difficult issue. That, and we have to understand that when given the choice between fixing a very prominent and game-breaking bug that affects a lot of players or one that is rare, difficult to reproduce, and generally not that serious, any production team in the right of mind will choose the former. I, similarily, would much rather have my sims stop reacting in disgust to each other and walking at 1 metre an hour unnecessarily than be able to admire the view from a house my sims can't actually afford. Certainly, I'd love to have both, but I'm more willing to wait to go to the Pinnacles until its defining feature is fixed than wait to have a game that is playable and makes sense.
Don't hate on the production team too much. I'm sure if they could snap their fingers and help us all out right now they would. Things, unfortunately, just aren't that simple.
I think all of my logic and conclusions make sense here. If not, and someone who works in the field of game design or works at EA would like to educate me better, I'd appreciate it.
I hope that everyone has a good night/day, and I look forward to enjoying the new content and the eventual solution to this issue!
-PM
P.S. I apologise if this was completely unwarranted/doesn't belong here. I just felt like sharing my logic and optimism a little bit 😉 Also, if this is too irrelevant and/or too long, someone with power to do so can feel free to hide/remove it
