Forum Discussion

Rui_to_Mashu's avatar
Rui_to_Mashu
7 years ago
Solved

[FIXED] Del Sol Valley - Background doesn't render on weak graphic cards

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.47.49.1020 What...
  • crinrict's avatar
    crinrict
    6 years ago
    We fixed the issue with Del Sol Valley’s terrain disappearing when View Distance was set to High. Graphics cards (that we know of) that were affected by the issue:
    • Intel HD Graphics 3000
    • Intel HD Graphics 4000
    • AMD Radeon R6 Graphics
    • ATI Mobility Radeon HD 5145
    • NVIDIA GT 120

    Fixed in Patch 1.52.100

    If anyone still has issues with this, let me know

InfiniteVerve's avatar
InfiniteVerve
Seasoned Ace
6 years ago

It's not a graphics card issue. The commonality is the addition of Get Famous. I never had issues at all with the rendering of any of my other game packs, and I played on ultra (and my graphics card handled it beautifully). There are multiple graph issues with the Get Famous pack. This is another (common) graphics issue happening to people: https://answers.ea.com/t5/Bug-Reports/UNSURE-GF-Bubbles-in-the-Sky-in-Del-Sol-Valley/m-p/7949112/highlight/false#M91597

crinrict's avatar
crinrict
Hero+
6 years ago
We fixed the issue with Del Sol Valley’s terrain disappearing when View Distance was set to High. Graphics cards (that we know of) that were affected by the issue:
  • Intel HD Graphics 3000
  • Intel HD Graphics 4000
  • AMD Radeon R6 Graphics
  • ATI Mobility Radeon HD 5145
  • NVIDIA GT 120

Fixed in Patch 1.52.100

If anyone still has issues with this, let me know

  • Rui_to_Mashu's avatar
    Rui_to_Mashu
    6 years ago
    @crinrict the view from the hill where celebrities lives works perfectly!
    I still have the issue in the city centre tho, haven't checked the plumbob studios yet, but at least the hill works well now
  • Epierc32's avatar
    Epierc32
    Rising Scout
    6 years ago

    I'm on the latest patch, and the problem still persists for me.

    • crinrict's avatar
      crinrict
      Hero+
      6 years ago
      @Epierc32 This has been solved a while ago. Please create a new thread, posting your specs. Pictures what it looks like for you would als be good.

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