[FIXED] [DU] LE: organization_service failed to handle zone load
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.68.156.1020 (64 bit) What expansions, game packs, and stuff packs do you have installed? All except Journey to Baatu Steps: How can we find the bug ourselves? Last Exception occurs on initial family load when launching game. What happens when the bug occurs? Sims no longer show as members of University Organizations after traveling between locations. What do you expect to see? A sim who has joined an Organization should see the relevant tasks and events for that group under the appropriate tab after traveling between locations. Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
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[manus] organization_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_organization_status')
The following objects should be removed, sims 4 studio batch fixed or updated:
Good news! No invalid object CC was found.
Last Interaction
No interaction data - Exception occurred before or during zone load.
Active Sim's Traits
No trait data available at time of exception.
Mods Explicitly Mentioned in Exception
These mods are mentioned in the exception. There's an increased chance they're the cause but not guaranteed.
No mods mentioned in the exception.
All Loaded Script Mods
This is the complete list of script mods. This is included for diagnostic purposes and does not indicate any of them are the particular cause of the exception.
All Package Mods
This is the complete list of package mods. This is included for diagnostic purposes and does not indicate any of them are the particular cause of the exception.
Load Package List
Recent Tuning Logs
Showing last 6 minor error logs. These are provided for additional info and might not actually have anything to do with the exception. (most recent log last)
No logs found.
Help & Resources
Below are some useful links for troubleshooting any LastExceptions you might receive.
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Formatted LastException
[manus] organization_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_organization_status') Traceback (most recent call last):
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 563, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1488, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 247, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 414, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_service.py", line 398, in on_zone_load AttributeError: 'NoneType' object has no attribute 'get_organization_status'rtim=0 ClientInfo isn't here
Raw LastException
<report><version>2</version><sessionid>97e9438c58f5d6d5fc69731</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-01 14:21:36</createtime><buildsignature>Local.Unknown.Unknown.1.68.156.1020-1.200.000.477.Release</buildsignature><categoryid>organization_service.py:398</categoryid><desyncid>97e9438c58f5d6d5fc69731</desyncid><systemconfig/><screenshot/><desyncdata>[manus] organization_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_organization_status') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 563, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1488, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 247, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 414, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_service.py", line 398, in on_zone_load AttributeError: 'NoneType' object has no attribute 'get_organization_status'rtim=0 ClientInfo isn't here</desyncdata></report>
Report generated in 9.68 seconds.
error index: 0 error index: 0 Set bad module to: organization_service Found Bad Script: False SessionDirty: False Found Bad Tuning File: False Found Bad Object File: False
Edit By Crinrict: Fixed Duplicate Template, added spoiler tags, adjusted title
Product: The Sims 4 Platform: PC Which language are you playing the game in?English How often does the bug occur?Every time (3/3) What is your current game version number?1.80.69.1030 What expansions, game packs, and stuff packs do you have installed? Expansions: University. Game packs: Parenthood. Steps: How can we find the bug ourselves?Join a University organization and travel to another lot. What happens when the bug occurs? The panel says the Sim is not part of any organization. However, the special icons are present when interacting with Organization members during an event and the little pop up by the character when you perform an organization action also show up so it looks as if the Sim is still in an organization but without the UI to allow any progression and with no means to leave and rejoin the organization.
What do you expect to see?For the panel to still show the organization even after I travel to another lot. Have you installed any customization with the game, e.g. Custom Content or Mods? I had MCC the first time it happened. The issue happened again with the mod disabled. Did this issue appear after a specific patch or change you made to your system? There was a patch a couple of days ago, I think. It had never happened before that.
Workaround: Dropping out of university and re-enrolling took care of the issue. My sim was automatically part of the organizations again and it was displayed correctly in the UI panel.
@alaetiti Are you getting any LastException files ? It's working fine in my game but it's an older game/organisation my Sim is in. Haven't tried joining a new one.
I'm having this same issue, with no mods or last exception files.
I will join organization and when I travel to the event it will dissapear from my organizations panel and go back to the original state (not part of any organizations.
Tried this with both braniacs and secret society. issue only started with the last patch.
I saved under a new name and it appears the same - no organizations in the panel, cannot see tasks, yet I'm getting notifications like I'm still a member ("now a seasoned member of braniacs") and for the secret society I cannot see the events.
I believe this started after the last patch because within the same save I did not have this issue before.
Product: The Sims 4 Platform:Mac Which language are you playing the game in?English How often does the bug occur?Every time (100%) What is your current game version number? 1.87.40.1230 What expansions, game packs, and stuff packs do you have installed? All expansion packs, all game packs. SPs: Bowling Night, Kids Room, Laundry Day, Moschino, Movie Hangout, Nifty Knitting, Paranormal, Tiny Living, Toddler, Vintage Glamour, Cool Kitchen, Fitness, Luxury Party, Perfect Patio, Romantic Garden. Kits: Bust the Dust, Courtyard Oasis, Industrial Loft, Throwback Fit, Blooming Rooms, Carnaval Streetwear, Country Kitchen, Decor to the Max. Steps:How can we find the bug ourselves?Join a student organization, you can see the organization on the panel. Then travel to another location. What happens when the bug occurs? Organization is not shown on the panel. What do you expect to see? To see the organization on the panel. Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system?Neutral/Not Sure
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Hello, my sim has joined Art Society during a bar night on the local pub. I was able to see that she was a member of Art Society by looking at the organizations panel. Then I went to a museum after and the panel was empty. I am quite sure my sim is still a member because whenever I am doing some related activities, the organization icon appears above my sim. I also shared the last exception I got, and a screenshot showing the issue. You can see the Art Society icon on the painting commands. Repairing the game did not work either...
PS: Another topic for the same issue is also inside "Technical Issues - PC" section but I am playing on a Mac, and I think it is a bug.
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>a6af3f6f9869402626d8411</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-04-30 21:47:57</createtime><buildsignature>Local.Unknown.Unknown.1.87.40.1230-1.200.000.556.Release</buildsignature><categoryid>organization_service.py:398</categoryid><desyncid>a6af3f6f9869402626d8411</desyncid><systemconfig/><screenshot/><desyncdata>[manus] organization_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_organization_status') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 575, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1556, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 248, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 414, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_service.py", line 398, in on_zone_load AttributeError: 'NoneType' object has no attribute 'get_organization_status'rtim=0 Client Session Time: 11.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,112,50486 Modded: False SystemInfo: Mac OS X Version 10.16 (Build 20G314) GPU: Radeon Pro 555X macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>a6af3f6f9869402626d8411</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-04-30 21:50:32</createtime><buildsignature>Local.Unknown.Unknown.1.87.40.1230-1.200.000.556.Release</buildsignature><categoryid>organization_service.py:398</categoryid><desyncid>a6af3f6f9869402626d8411</desyncid><systemconfig/><screenshot/><desyncdata>[manus] organization_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_organization_status') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 575, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1556, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 248, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 414, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_service.py", line 398, in on_zone_load AttributeError: 'NoneType' object has no attribute 'get_organization_status'rtim=0 Client Session Time: 11.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,112,50486 Modded: False SystemInfo: Mac OS X Version 10.16 (Build 20G314) GPU: Radeon Pro 555X macOS Metal driver 0.0.0.0 </desyncdata></report> <report><version>2</version><sessionid>a6af3f6f9869402626d8411</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-04-30 21:51:15</createtime><buildsignature>Local.Unknown.Unknown.1.87.40.1230-1.200.000.556.Release</buildsignature><categoryid>picker_interaction.py:2191</categoryid><desyncid>a6af3f6f9869402626d8411</desyncid><systemconfig/><screenshot/><desyncdata>Exception while generating potential interactions for object_sitSofa3x1_EP08EDFABRIC:0x03710eefc1e355b7: (AttributeError: 'NoneType' object has no attribute 'inventory_component') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\interactions\base\picker_interaction.py", line 2191, in _get_objects_internal_gen AttributeError: 'NoneType' object has no attribute 'inventory_component'rtim=0 Client Session Time: 11.01 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,112,50486 Modded: False SystemInfo: Mac OS X Version 10.16 (Build 20G314) GPU: Radeon Pro 555X macOS Metal driver 0.0.0.0 </desyncdata></report> </root>
Got this organization error and another one on a legacy play file - don't know how long I've had it but will DM you the link to an unmodded save with the error.
Error message: [manus] organization_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_organization_status'), CategoryID: organization_service:398
Error message: (AttributeError: 'NoneType' object has no attribute 'vacation_or_home_zone_id'), CategoryID: npc_invite_situation_drama_node:230
I've had this issue for a while now. Every time I start a new save and play for a good while, I get the same exception traveling to a different lot. It becomes frustrating because the save becomes unplayable and I have to make a new game and start over, only for the issue to happen again. I've repaired, used with and without CC, and deleted the localthumbcache. Nothing seems to work.
Hello Sim Guru Nick, I'm actually new to this website but I'm not sure why but I am currently unable to message you directly.
I have been having issues with my game constantly reproducing the LE error file organization error every time I load the game for a few months now, it pops up when I load the game and when I travel to other lots. If you would like to help/see my save file please let me know, thanks.
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