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MustLoveBears's avatar
MustLoveBears
6 years ago
Solved

[FIXED] [DU] [PS4/XB1] Servo: Stuck in 'toggle behavoir modules' menu

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.20
What expansions, game packs, and stuff packs do you have installed? All that have released for ps4 as of writing this. (Discover University, Realm of Magic, Moschino stuff, Island living, strangerville, spa day, luxury party stuff, romantic garden stuff, backyard stuff, toddler stuff, kids room stuff, get famous, perfect patio stuff, movie hangouts stuff, fitness stuff, bowling night stuff, get together, outdoor retreat, jungle adventure, spooky stuff, seasons, laundry day stuff, cats and dogs, cool kitchen stuff, parenthood, dine out, get to work, vintage glamour stuff, vampires, city living)
Steps: How can we find the bug ourselves? (I don't know what level my servo is at exactly, but I have all modules except eco friendly and nanny, they are in the toggle modules menu but grayed out. There is a side bar because of that last millimeter of text from Robonanny.) It's simply a matter of, when I click the toggle behavior modules option under "servo", there doesn't appear to be a way to click on the check mark on the bottom.
What happens when the bug occurs? Every time I go to open that menu, I'm locked in, and the only way to get out of the menu is to exit the game.
What do you expect to see? That when I get to the bottom of the list and press down again, that it would select the check mark, allowing me to lock in my choices and leave the menu. Or when pressing the touchpad it would change from scrolling through the menu to an arrow that would allow me to click on the check mark.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

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I don't know how to send stuff from my PlayStation to you guys, sorry.

Edit By Crinrict: Adjusted Title

  • crinrict's avatar
    crinrict
    5 years ago
    We fixed an issue for our Console Simmers that wouldn’t allow them to close the Humanoid Robot’s Behavior Module Menus correctly.

    Fixed in Patch 1.69.57/ 1.35

    If you're still experiencing this issue, please create a new thread.

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  • Jherad777's avatar
    Jherad777
    6 years ago

    I really, really thought that you guys might get around to fixing this issue in this patch. It's been more than six months since DU dropped on the PS4 with this broken feature. Come on. It would be nice to play my servo save file some time this year.

    Needless to say, this bug still exists in 1.25.

    I couldn't even find it in reported issues - is there anywhere else I should be posting this, given it appears to be getting completely ignored? I know 'plug a mouse in to your PS4' sounds like a workaround, but is it really, given the laughter that would happen if a fix for a PC problem was 'plug in a PS4 controller'? We can't fix your bugs with mods on console guys.

  • AzzaWallace97's avatar
    AzzaWallace97
    6 years ago

    I have tried to toggle the behaviour modules on my servo but I cannot confirm the selections and the game is stuck on this menu until you exit the game.

  • fjmg_2003's avatar
    fjmg_2003
    6 years ago

    Is July 23, 2020 and we got a new update today but still this issue wasn't fix. Please Help!!!

    I haven't been able to play with my servo in months to be exact more than half a year.

  • Randymarsh12345's avatar
    Randymarsh12345
    6 years ago

    I can confirm this works for PS4.  Just tried it, clicked the mouse on the OK button, and it saves the behaviours and exits the menu.

  • midtwilightblue's avatar
    midtwilightblue
    Seasoned Adventurer
    5 years ago
    @Randymarsh12345 I also have had this problem since I first tried playing with a Servo, after two months, still can’t confirm/click the check mark to exit the menu. PS4 and no external mouse to try, only a second controller with the same issue.
  • KingRiegz's avatar
    KingRiegz
    5 years ago

    As of now, this is still an issue on PS4 at the very least. Basically I can no longer toggle behavior modes with my Servo and I haven’t for the last six months. I guess this isn’t a high priority for the devs?

  • cornholiosqueen's avatar
    cornholiosqueen
    5 years ago

    Yeah, I'm on PS4 and it's still doing it, hopefully they fix it but at this point I honestly doubt it. 

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    We fixed an issue for our Console Simmers that wouldn’t allow them to close the Humanoid Robot’s Behavior Module Menus correctly.

    Fixed in Patch 1.69.57/ 1.35

    If you're still experiencing this issue, please create a new thread.

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