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Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Would you also be willing to share your save with me so I can check it in my game?
Hi, sorry for the slightly late reply, I didn't have a chance to try everything before today. I updated my laptop yesterday hoping that might work but it didn't. I also tried repairing the game via Origin and that didn't work either, it still appears blue when I open the restaurant. Playing at night (in game) shows something like stars in the blue area.
I've attached the screenshots of my Mac's specifications, including the video/graphics section even though I'm like 99% sure I don't have a dedicated graphics card.
I've never shared a save file before, so I followed some instructions and uploaded it to my drive. There were 4 versions in my saves so I downloaded Ver 4 because I assumed that would be the latest save? Let me know if it doesn't work. https://drive.google.com/file/d/1QjEUR6eu_IbY8dstdg95XC9Hnex6tMCj/view?usp=sharing
- Bluebellflora5 years agoHero+@CallMeSuperboy
Thanks, really helpful 🙂 Form a quick look I would guess the issue is your Intel 4000 graphics chip simply due to age and underperformance. There have been several random issues with them right from when the game as released (you don't have a dedicated GPU).
I'll get the time to test your save later today or tomorrow, thanks for uploading it. - Bluebellflora5 years agoHero+
Yep, I can repro on my iMac with AMD Radeon Pro 580X 8 GB running 10.14.6 Mojave, it only happens when the restaurant is open:
Does it happen with any other restaurant you place there? Could you test a couple more? I'll play around with the lot a bit in the meantime and see if something specific is causing it.
Edit - I've just loaded the game a couple more times and couldn't get it to happen again. Is it dependant on certain weather or Eco conditions do you think? I loaded the family, opened the restaurant then travelled to the restaurant each time.
- Bluebellflora5 years agoHero+
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