Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1020
What expansions, game packs, and stuff packs do you have installed? Discover University, Get Together, Seasons, Island Living, Parenthood, Outdoor Retreat, Jungle Adventure, Laundry Day Stuff, Bowling Night Stuff, Holiday Celebration Pack
Steps: How can we find the bug ourselves? Issue 1: In my last saved game, my sims were enrolled in university and housed on campus in the Maritime Manor (The only dorm I've edited). Since the most recent update I've made, the game won't launch. This Error Code appears: 109:e56fc6bb:59efc8af. Issue 2: My dorm mentions "University housing incomplete" but all requirements are well respected. Issue 3: I can't send any sims to any dorm (not just in Maritime Manor). In other words, the Error Code happens each time I try to house them on campus. I've tried many options to solve this issue: - Set back my Origin in English - Reset my Sims 4 file in Documents - Repairing the game through Origin - Disable Origin In-Game - Disable Fill Empty Houses option - Create a complete New Game without any saved files - Switch households and then go back - Play through another saved game Nothing worked. Important to mention: - I've never played with mods - This never happened before the update
What happens when the bug occurs? This Error Code appears: 109:e56fc6bb:59efc8af. I can't launch the game when I'm on Britechester nor send any sims there.
What do you expect to see? My game loading. Play my sims on campus.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Made an update to the whole game and expansions recently through the Origin platform.
Need help! Thank you very much !