Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.349.1020 DX9
What expansions, game packs, and stuff packs do you have installed? None
Steps: How can we find the bug ourselves? When traveling from one house to another the error code 123:ff93df2:e5fa2799 pops up and force exists me to the “pick a world” screen. Also error code 0
What happens when the bug occurs? Exists to pick a world screen and doesn’t save. Or quits game entirely.
What do you expect to see? Traveling from one house to another successfully without crash.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The most resent patch with Lovestruck.
The game is completely unplayable, will let me start the game and this error occurs within 5 minutes every time. Unable to save anything. “Save as” work around doesn’t work.