[FIXED] Error Code: 143:40be7c53

@crinrict Save sent.

I have the same problem.

Hello EA,

yesterday I was playing The Sims 4, basically just to watch the simified stars perform.

After the first in-game Sunday I had fun with it and was looking forward to another Sunday, but the error completely broke the game.

The Error occurred when my main household's actor sim was about to go to work. I clicked "join" to move with the sim to the actor's work place, but in that moment of loading, the error suddenly happened. It didn't crash my game, instead it put me into the menu where you can pick all available neighborhoods, along the error notice. In the first second I was unmoved by this, aware of all those nasty errors that can happen when changing scenes in The Sims 4. I ALWAYS save the game before I travel with my Sims to make sure. I sure had enough lessons to lose my faith in it and learned to never trust or hope for this game to function properly... But this time it's different. Nerve killing different.

Now, even though I saved before my sim left off to work, I thought I can just load into the game again from the last save point and "all will be fine, right?", sadly it wasn't the case. My main family - gone. Completely deleted from the neighborhood - their house left empty. I tried to enter another Sim family - As soon it tries to load in, the Error occurs every time, regardless which family. This Error doesn't let me play the game, but at least I was able to put every remaining household and lot I liked into my gallery, in order to create a new world. I am saddened the error went over my save file and keeps persisting in my main Sim world. I was forced to create a new world, did so and the game runs seemingly normal again. Thank you for providing the gallery by the way, I would not remake everything from scratch so soon, being stressed by those errors too much.

Resume

・Can't play any household, old or a newly created household after the error occurred

・Can build & edit lots and households in the 'Manage Households' menu only

・To Repair the game files in Origin had no effect whatsoever

・Creating a new world/neighborhood was a quick solution, while the error still persists in the other

Thank you for the attention and I hope such errors will never again be able to override safe files, so we can pull ourselves out of such annoying errors in future.

Ah, alright I see, thank you. It didn't find anything when I used the code in the search box here, that's why I started the topic. So it is because of the concert event thingy after all, means it will probably end happening soon.

Social distancing from the concert might be a good idea, otherwise it does the killing, ahaha. A secret lesson to our current real life times? I'm just kidding, but it fits. xD Too bad though, I wanted to visit the concert in my new neighborhood again, but now I will make sure to not to.

I have never been using any mods for The Sims 4, out of trust issues. The less error opportunities the better.

Thanks again for the quick reply and have a pleasant day!

No, sadly I have no save file from before the concert, at least not of my corrupted sim world. I have created a new world, but I don't dare to visit the concert again.

What happened on the first in-game Sunday of the concert was;

I went to the event space an hour before the first act started. I bought all the 'swag' offered in the event stores first.

I noticed the items did not count as "already bought once" and I could buy limitless of each, if I wanted... Usually special outfits are a one-time-buy thing, so that felt odd and broken already.

Other NPC sims bought and also changed clothing into the fan shirt, but I didn't, I just bought it for the collection purpose, not caring much more about it.

Next, I watched the concert until the end, the simified singers disappeared as supposed. I left the scene a few minutes later, making sure I didn't miss anything, but it was definitely over. I played my household normally until the following in-game Wednesday, which was the day of my actor sim to go to work and when the error happened, as I tried to 'join' to the scene of work.

By the way, that household with my actor sim which got instantly deleted from my safe files at that very moment, resided at Mt.Komorebi. Yesterday I encountered a new (new to me at least) bug while building on a Mt.Komorebi rental lot. I was going to change it to residential, but the build mode didn't load properly and froze the build HUD menu, so that I had to forcefully shut the game close, being left out of options. I believed my second world is now screwed all over again... but luckily I found a way to bulldoze the lot, when visiting it with another household. I hit the bulldoze lot button asap and a notice appeared which said something like; "This lot is owned by the XX family, are you sure you want to remove it? The family will get XX $imoleons if you do". Sorry, I don't remember exactly what it said, I was just glad I could do something on my own. It was a rental lot... there is no family living in it as such. Neither did I know our households can own rentals? It was a thing in The Sims 3, but not 4 "yet"? It confuses me a lot, as I can't find that option anywhere mentioned. Anyway, I bulldozed that lot and rebuild it again, ensuring this is really a residential lot before I leave - all works fine there again and the family I wanted to live there, already does so as well.

Now I have experienced a data loss + data corruption and a build mode bug since this event is running, both on Mt.Komorebi. No mods! Pure game as it is sold.

Thank you for the great support, I hope you can find the core of the problem.